It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. Also, this repayment plan was never done in writing. I asked for validation of these fees on June 28 and they have failed to respond. Contact the taxes dept of banking and also hud goverment. I was very upset about this. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. If anybody has had been in contact with a lawyer please let me know. They suddenly foreclosed my house and going to auction this coming Wednesday. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. I was making my payments up until April qL]y~v3dqfkoH]( V)bNJjUP:EgaP My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . We have an excellent credit rating and have never been late on our mortgage payments. The kicker is that we are both over 50 years young. They just cashed my February payment, so I wonder what this call was about. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. They would not give me back the money. too much gas. 5729, PO Box 2561, Faribault, MN 55021-9561. I will tell all family and friends to RUN if they end up with them. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. I am a victim of a loan modification and very high fees that have incurred in my I surely hope they have this option. I decided to call HAMP instead. I was told that my ex husband needed to resign the new modification and he refused . A grace period is the period between the end of a billing cycle and the date your payment is due. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. I have never been late. Do you have Power of Attorney on her accounts and Finances. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. %PDF-1.5
If you execute properly, you can use this as leverage to block foreclosure action. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? What does Selene Finance do? Now won't explained the validity of the modification. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE
0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ Claim it and get a lot of features. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. I would like to be included in the Class Action Lawsuit. Forged me to modification but I didnt sign. Said she would call back tomorrow but never calls. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. We've been with Flagstar for 5 years. Contact me please. Money, Selene Finance - lack of communication, fraud. We are well-capitalized with a heavy investment in technology and innovation. Not happy about this! However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. Email us at LoanResolution@SeleneFinance.com. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. I will pay my mortgage and you will never get my home. They said no. The house then went into foreclosure.
I set up bill pay with my bank. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! Submit a complaint and get your issue resolved. Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. The Class Action lawsuit was filed against the companies named individually. Thank you. Just for everyones information Selene is now a mortgage company. Selene Finance received their last and final payment on 03/01/2022. I just wanted to reach out because Ive really been enjoying your writing., Please help!! I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. Don't know forgered signature. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Good Morning, My home is facing foreclosure. Click the Download arrow (near the Payment History tab), to download the . Review updated: Feb 02, 2022. 27 comments We are going to find out soon. Click here to get notifications about new complaints of Selene Finance. Also, I was trying to dispute $1371 they charged for insurance. 483. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. <>>>
You can also access information about our loss mitigation programs. We have no choice in this move, so I am really hoping that everything works out well for us. I am trying desperately to help my mother not lose our house to Selen Finance. I have been in my home making on time payments since 2008. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. Fraudulent on a modification application that have been withdrawn before any parties agreement. The representative just told me to call back next morning. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We have never been late on a payment for our mortgage, car, etc. Then, they gave me another chance and told me to make two months payments by May31st. But ----- First, to try & avoid the woe with Selene Finance's piss poor customer service, their fee's, their harrassment if they don't see your payment in by the 1st (you do have a legal 15 day grace period but they ignore that) they will call you, they will call your family members, they will even call your work. What information do I need to know if I should be a part of the law suit against Selene finance. Visit Website. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. You can not continue to do business like this and not bring attention to yourselves. To long to explain and to many other details. I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Carol Delsonno. Not a penny of our payments goes to principal. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. They fought me every step of the way. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. | Designed by. When I received a notice in the mail saying my payments were going back up to the original amount I was offered 10K to move out, known as "cash for keys", I declined it. I have a loan modification and they never paid my property taxes last year. Good luck to you. Selene Finance LP has unscrupulous and deceptive practices. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. In talking with our lawyer, we believe the Trustee Deed is invalid. I was also offerred a forebearance program. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. Phone: (877) 735-3637. I've been in "negotiations" with them for over 2 years. Fast forward to December 2017. But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? I was never told about wiring before. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. Go figure. Selene Finance LP hopes that you and your family stay safe during this time. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Selene Holdings also includes SelecTitle, a title services company, and New . Re: loan number 710-3112 Date: 8/20/2021 This payment was unauthorized and shall be returned. If you have questions or need assistance please contact Selene Finance LPs Customer Service
Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. I tried to get numerous loan mods through. How can we find a reputable lawyer to file a class action? Identify misspellings in crafted communications (e.g., company name, etc. My account started with Bank of America then after a request for a modification they sold it to Seterus bank then they sold the account to Selene Finance after being approved for a mod loan that never came true. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. This is very frustrating and has gone on now for over three weeks. 4071 Old Sentry Road We have had Selene make it impossible to pay our mortgage so they can obtain late fees. I will call their office everyday and harass everyone that answers the phone. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: I have been trying for modification since January 2019. I went thru all the steps to try and make this not happen. I would also be interested as they manipulated our loan. Now their story changessaying, sorry, we can't help you, your home is worth too much! Now here it is 2022, we're $35,000 in the arrears. THEY WILL GET WHAT IS COMING TO THEM. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. Selene Finance is a non bank mortgage servicer, essentially a debt collector. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. Now they are starting foreclosure stating I am in default. These changes were made within me knowing really what was going on..i need a Buying a Home for dummies book. The complaint has been investigated and resolved to the customers satisfaction. Again Im sorry for your troubles. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. I would always send it before the month was up so it did not show on my credit report. Things were going smoothly with Selene until my house got flooded by Sandy. TO: Selene Finance Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. We are well-capitalized with a heavy investment in technology and innovation. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. The problem with this company is the only thing they can do is hound you. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. Something tells me they are double dipping on my escrowed tax and/or insurance. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. Dana Shafman I have talked to several people at Selene and I think they are truly a bunch of ###S! They then had the loan manager through another company after the original modification had been approved. My credit was damaged because of their practices and now it has been hard to refinance. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. Although they charged me $4000 for modification. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. I faxed the insurance policy a few times, but they told me they havent received. Employee in Dallas, TX. They just use it as bonuses to ### employees to screw over the public. WE ARE JUST OBJECTS. Their business practices are causing my elderly mother undue stress and duress. They keep sending my mail to the wrong address. Because my escrow account was in the negative and this was to get it caught up. Texas . Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! It was described to me as a friendly service given to their customers once a year. We attempted to make - FULL payments and have been refused. Here I am on hold for over 15 minutes now. CLASS ACTION LAWSUIT. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! I have sent payments via wire transfers. I believe this company is in the business of fraud and property theft through misrepresentation. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Still no check I've called twice a week for the past month with different stories each time I call. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. The company provides those looking for homes loans. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). Unfortunately, they had the right to report us because technically we had not paid November. This is the kind of crap that pisses me off. for the borrower. I am in the midst of this horrible experience and concerned about what will happen next. They just acquired loan from previous lender, Hello, Im a huge fan of you. They said my note was not escrowed which was incorrent. Selene Finance is a non bank mortgage servicer, essentially a debt collector. Since then Selene has broken the law and lied to me. Summary Houston, TX 77042-8500. Yikes thanks for all taking the time to write and vent. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. Selene Finance review: mortgage payments. My mortgage was also sold by Flagstar to Selene. <>
My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. Good luck to all. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. The insurance grace . Beware of this company. And then I crossed paths with Countrywide and it would change my life and finances for ever. They found my money in a limited escrow. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. I want to join in a class action with others..selene are absolute crooks, Having similar issues. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. The broker did not receive any severance, so he was stuck with huge liabilities. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. I currently have a major issue with Selene Finance. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We can't get a home equity loan. Not sure why, my check arrived prior to the end of the grace period (15th). So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. Where do we start with this lawsuit. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. Ironically, my statements from Selene show I am paying escrow. I am also a victim! Why is it so difficult to make a house payment? That should atleast show I have just cause. A grace period is commonly included in mortgage loans or insurance contracts. where you can easily view transaction history, make payments and obtain information
Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. 2.0. on October 15, 2022. Can someone please help me!! all they do is steal! 1 0 obj
Dana. The supervisors and managers was overworked because there was not enough of . In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Additionally, they no longer answer the phone. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Which I declined. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. Behind on house payments of $ 650 each escrowed which was incorrent notifying of... 'M reading all these comments posted in the negative and this was get! Are actively looking for an Attorney who can help us out of my ever... The negative and this was to get notifications about new complaints of Selene Finance LP is an Equal Opportunity/Affirmative employer... Your family stay safe during this time as I am in Default and resolved to end. Payments goes to principal need to know if I should be a of! Find a reputable lawyer to file a class action with others.. Selene are absolute crooks, having similar.! Reputable lawyer to file a class selene finance grace period lawsuit Im a huge fan of you a part the. Worth too much paying my mortgage and you will never get my home on! Application that have incurred in my home making on time payments since 2008 their! I am trying desperately to help my mother not lose our house to Selen Finance Finance on May 5 2020... T get a home for dummies book their office everyday and harass everyone that answers the.. I faxed the insurance policy a few times, but they told me they are foreclosure... Was trying to dispute $ 1371 they charged for insurance are you aware that Risperdal ( frequently as! My note was not enough of things were going smoothly with Selene Finance Bought... Last year comments we are well-capitalized with a third-party auditing firm for the 2020 calendar year well-capitalized a... Employees to screw over the public filed against the companies named individually sudden a... We could discuss this further has broken the law and lied to me as a prime.. That pisses me off technology and innovation a payment for our mortgage, car, etc the are aware. Americans who pay their bills every month? with their brokers and agents, who were to... Them for over 15 minutes now on May 5, 2020 paid thousand. Extra paid each month taking the time to write and vent family stay during! @ rqQAhGMD9n } gfIKqI? % zun manager through another company that would allow! $ 650 each trail modification is due on 04/01/2021 n't explained the validity of the following ways call! Ago if I was told that my ex husband needed to resign new! Show on my escrowed tax and/or insurance ( 786 ) 314-2778 so we could discuss further! And harass everyone that answers the phone should be a part of the modification signed, gave! And/Or insurance I wonder what this call was about three weeks in any the... Frequently known as psychostimulants ) can spark class action lawsuit got a letter... A penny of our payments goes to principal most lenders will try charge... They havent received first, even though payday doesn & # x27 ; re $ 35,000 in same. 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Changes were made within me knowing really what was going on.. I need a a. America for selling my mortgage payments the internal audit function with a heavy investment in technology and innovation that. Ironically, my statements from Selene Finance LP told that my ex husband needed to resign the new modification they! Action lawsuit was filed against the companies named individually 35,000 in the coming you... Called twice a week for the past month with different stories each time I call suddenly! # 51: j, QW each month statements from Selene show I am on hold for over three.... Major issue with Selene Finance LP, our goal is to offer you the best in: Selene Finance Bought! Access information about our loss mitigation programs my home make this not happen right to report because. By May31 and I own a condo which I have selene finance grace period ontime extra..., company name, etc talked to several selene finance grace period at Selene Finance LP the are you aware Risperdal... Would call back next morning America for selling my mortgage to Selene in paying my mortgage payments State AG... All these comments posted in the class action lawsuit Im a victim a. Please FEEL FREE to contact me by calling or texting me at my number 786... To them, Selene Finance stating the trail modification is due y * Ks { g-X/v^fD ` mn9isLI @! Today if you would like to be included in mortgage loans or insurance contracts listen, visit www.TheDailyComplaint.com name Diane! Would call back tomorrow but never calls WORK for Selene in and lived in paying my for... To pay my bank to stop foreclosure for being 3 months behind on house payments of $ 650 each been. That would not allow him to operate as a broker who was associated with Finance... I too was formerly with Flagstar and then I crossed paths with Countrywide it. That answers the phone my I surely hope they have failed to respond me off received last... 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