Your current bill must be paid in full before you can enroll in the plan and the amount due on your bill will be processed on the due date. This option allows you to have the billed amount withdrawn from your account on the due date. Use tab to navigate through the menu items. Revenue Services requires 9 days to process updates and cancellations through this method. It includes: You can select and change the preferred official language on your water utility bill. Revenue Servicesrequires 30 days to process cancellation requests sent by this method. Online, telephone or in-person payments made via your financial institution that are completed before your banks cut-off time if it is before your due date will be reflected as payments made on time. Quick pay. We accept payment by MasterCard, Visa and American Express (Amex) & Interac. The fee is not charged or collected by the City of Ottawa. You will receive a physical receipt when paying in-person at one of our Client Service Centres and an electronic confirmation when paying online by card. Would you like to participate in a 2-3 minute web experience survey to help us improve our website? Update or cancel Pre-Authorized Debit plan (PAD) Paymentus Corporation You'll need your WaterNSW bill handy to be able to . You will no longer receive a paper bill in the mail. Name Ottawa City Utility Department Address 324 South Beech Street Ottawa, Kansas, 66067 Phone 785-229-3710 Fax 785-229-3714 Hours Mon-Fri 8:00 AM-5:00 PM To set up an online or telephone banking payment, use the 15-digit customer-account number shown on your bill as the account number to be paid and City of Ottawa-Water as the payee. Customers on the PAD Plan with more than three dishonoured payments in a 12-month period will be removed from the plan. Deferral program for water utility bills for low-income seniors and low-income people with disabilities. Make cheques or money orders payable to City of Ottawa and write your customer-account number on the front or include the bill stub with payment. 3-1-1. Thank you for considering to help out. Low-income customers can get a one-time payment of up to $500 in emergency financial assistance for their electricity bills ($600 if your home is heated electrically) through the Ontario Energy Board's Low-income Energy Assistance Program (LEAP). Phone - Call the toll-free number at 1-855-894-2392. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. The town was incorporated in 1866, and, in 1867, voted to become a City of the Second Class under the guidelines established by the State of Kansas. Forms. A dedicated section for special announcements and customer messages. You can pay via your financial institution online or by telebanking, online by payment card, through our PAD plan or by mail. The character image ends. Ottawa County, Michigan. From cultivating crops to mining minerals to designing softwareOntario has a lot in store for everyone. If YES, a new window will open in the background so you can come back to it when you are finished on the website. The accompanying screen shows an Equipment Failure Notification addressed to John Doe that reads: Dear John Doe, Our records indicate a failure of your water metering equipment located at 1 MAIN ST. As a result, we are no longer able to read your metered consumption. Cut to the next screen showing a Water Consumption Alert to John Doe that reads: Dear John Doe, Our water consumption records for 1 MAIN ST indicate you have consumed 60% of your average monthly water consumption. Online payments by card through Paymentus made on weekdays do not have a cut-off time until 10PM. Email:finance@ottawaks.gov, Click on: 2022 Electric Surcharge Information. Utilities. If your payment cannot be processed or is not otherwise honoured by the bank you will be charged a feefor each account the payment was originally applied to. E-mail us at. Payments made after 10:00 pm will be credited to your water utility account within two business days. REFUNDS WILL NOT BE ISSUED. See something wrong? Check with your financial institution to find out the cut-off time applicable to you. Once you are signed in, click on the Water Utility bill under the Services Menu. This site uses JavaScript. Contact the Paymentus Call Centre: 819-525-2108. We hope that you will find the service convenient and easy to use. Monday to Friday, 8:30-4:30 pm (September through May), Monday to Friday, 8:30 4 pm (June through August). Director of Utilities, Dennis Tharp Break-down of your bill. Transcript for Water Billing - How to read your bill video. You must complete a new application form. doxo users have associated this company with these services. The City Logo appears on the last screen. You will receive a physical receipt when paying in-person at one of our Client Service Centres and an electronic confirmation when paying online by card. Main Website: You may make the following payments via E-PAY to the City of Ottawa by clicking on one of the links below: Ottawa Historical & Scouting Heritage Museum. Powering the Next Generation of Electronic Bill Payments - Paymentus Paymentus is an independent corporation providing a hosted service for the City of Ottawa. Xfinity by Comcast is down today, October 31 2022. Browse the current water rates in . about doxo As the City logo disappears, a new screen appears with an animated view of the Parliament building and pans to a nearby neighbourhood, zooming in on a specific home in which a character is looking down at his cell phone. Set up email alerts to notify you of consistent usage over seven consecutive days or when your usage exceeds your average daily use and much more! Utility Billing Relief Program & LIHWAP Ottawa, ON K1P 1J1. enabling reliable payment delivery to thousands of billers. The maximum amount per transaction is $999,999.99. Saskatoon Light & Power Daytime 306-975-2414 Trouble 306-975-2621. Contact your local utility company. If you're behind on your electricity bills, you may qualify for emergency financial assistance. Utility Billing & Customer Service Utility Billing & Customer Service Pay Utility Bill Payment options, and online account management: paperless billing, payment plans, automatic payments, and more. Enter or confirm your personal information and check the box to consent the sharing of your information with the water and sewer service. The combined electricity supply is sent to the distribution system via 3 electric substations and 12 feeder circuits located within the city. Water meter reading information is obtained from radio frequency (RF) transmitters that are located on the exterior of each home, business and facility within municipal boundaries. Payments made before 10:00 p.m. will be credited to your account on the next business day. The availability and control of electricity is maintained 24 hours a day by personnel using remote and local controls at the Power Plant. Begin by turning your ticket over to verify that it is payable to: The Franklin County Sheriff Department and the Kansas Highway Patrol also issue tickets in the Ottawa City Limits, but they are filed with the District Court at 3rd and Main. We also offer a program called ACH. City of Ottawa 101 South Hickory Ottawa, Ks 66067 | Terms and conditions | Contact us | 2023 Tyler Technologies . Billing 815-434-0158 (ext.251) Phone Or pay on doxo with credit card, debit card, Apple Pay or bank account. Electrical service inquiries Phone: 250-490-2535 Email: electric.utility@penticton.ca Billing inquiries: 250-490-2489 or utilities@penticton.ca Report an Outage During business hours (Monday - Friday, 7:30 a.m. - 3:15 p.m.) Phone: 250-490-2539 Email: electric.utility@penticton.ca After hours: 250-490-2324 Report an Error Alert notifications will be sent to the email address you have registered with My ServiceOttawa. Los Angeles, CA 90051-5340. This option allows you to have the billed amount withdrawn from your account on the due date. Most financial institutions offer online, telephone or in-person bill payments. WELCOME TO OTTAWA On September 6, 1864, Ottawa was founded along the south side of the Marais des Cygnes River. Please be advised that the Revenue Services Front Counter is appointment-based only, and appointments are available to book on a first come first serve basis. Box 51040. Call the City of Ottawa Revenue Services at 613-580-2444 (TTY: 613-580-2401) Transactions will be recorded for training and quality assurance. When making a large or unusual payment by credit card, call and advise your personal financial institution before completing the transaction. Two Options for eBilling Option 1: View & pay your bills on MyToronto Pay Sign in or sign up for MyToronto Pay to enrol in eBilling Payment options include Visa, Mastercard, American Express, debit and Electronic Fund Transfer (EFT) The music is in a loop and repeats itself every few seconds. ; Call the City of Ottawa Revenue Services at 613-580-2444 (TTY: 613-580-2401) Transactions will be recorded for training and quality assurance. The City of Ottawa offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you. Utility online web payments: 1-866-261-9799. Your participation in the program will be cancelled if your email notification is returned as undeliverable. Payments made before 10:00 pm will be credited to your account on the next business day. Partial payments are applied first toward the outstanding interest, penalty and fees, then to the oldest outstanding water utility charges. . Each substation has been designed to be expandable for future city electric load growth. UTILITIES Utility Billing Contact Information: Phone: 785-229-3600 Email: finance@ottawaks.gov Click on: 2022 Electric Surcharge Information The City of Ottawa provides water treatment and distribution, wastewater collection and treatment, and electric generation and distribution services. Ottawa's recently-imposed handgun freeze won't hit many bull's-eyes in taming problems like Calgary's recent spike in shootings, the city's police chief said Wednesday. Thank you for considering to help out. Along with the long term contracts the city maintains 30.75 mws of installed peaking generation: Unit Capacity Installed, #3 Enterprise Dual Fuel Diesel: 3.75 mw 1964, #4 Enterprise Dual Fuel Diesel: 3.50 mw 1959, #5 GE Frame 3 Combined Cycle Gas Turbine: 11.5 mw 1967, #6 Cooper Bessemer Dual Fuel Diesel: 6.0 mw 1980, #7 Cooper Bessemer Dual Fuel Diesel: 6.0 mw 1980, Solar Photovoltaic array: Up to 15.6 kilowatts of renewable energy. The Utility Billing Division of the Finance Department is responsible for producing bills, processing payments and providing customer service for utility accounts. A character stands in front of a wall of mounted mailboxes and is seen pulling an envelope out of his mailbox and looking at it. Conservation. Sewer & Water Rate Survey (PDF) Read the Ohio Environmental Protection Agency's sewer and water rate survey. revenue@ottawa.ca; City of Ottawa, Revenue Services 100 Constellation Drive, 4th Floor East Ottawa, Ontario K2G 6J8. Register for the Water Usage Alerts by clicking on Yes and entering the preferred Alert Parameters. Please be advised, effective immediately, late fees will be applied at 5:00pm on the due date listed on your City of Ottawa Utility bill. Call or visit us online for more information. The image ends. Rules and Rates. The payment page will ask for an account number which appears on your bill and is always an 11-digit number ending in .00. The highest hourly peak load was August 14, 2011 of 41,200 kW's. For the year of 2015, the city had electric sales of 137,946,400 kilowatt hours. Water utility bills are issued once every two months for most residential properties and every month for larger consumers. Natural Gas Reduce, repair, retrofit, why conserve, water reporting and benchmarking, Booking a repair appointment with Neptune. Riverside Public Utilities' Rules and Rates, under which service is rendered, are on file at City Hall, at the Customer Service Offices, and on the electric rates and rules and water rates and rules pages. Public Utilities. Before getting started you will need your ticket to verify information. We also offer a program called ACH. Thank you for considering to help out. The music and theHow To Read Your Billvideo finishes. View the Paying Y our Bill page for more information. The Electric Distribution Division is a maintenance group and construction crew. Select Services from the left menu then Water and sewer billing. When using your credit card or Debit card, you will receive an on-screen confirmation number. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Paymentus charges a fee which covers handling and processing costs. If your payments are made through your bank, you will need to update your payment settings to your new account number. I can't find my paper bill. Water Rates. Please quote the property address and water utility account number on all correspondence. A Duplicate Utility Bill Fee will be charged for . There are two ways to access the payment card website called Paymentus: Payments made before 10:00 pm will be credited to your water utility account on the next business day. Hydro Ottawa is responsible for the safe, reliable delivery of electricity to more than 353,000 customers in the City of Ottawa and the village of Casselman. Revenue Servicesrequires 30 days to process cancellation requests sent by this method. find your account. The outage map lets you see outages, report an outage or find an estimated restoration time. Use External Links below to contact Republic . If you have trouble finding the payee name, please reach out directly to your financial institution. Client Service Centre. Box 30191 Tampa, FL 33630-3191 By Phone Pay by phone using a Visa, Mastercard, Discover or American Express with no convenience fee by calling (813) 274-8811. This support hotline is a 24 hour, 7 days a week service available in both English and French. The City's water billing staff manages over 250,000 water accounts. Pay bills, report service issues like broken carts or missed trash, sign up for notifications, and conveniently manage your water and trash collection services using My OKC Utilities Online Portal or download the My OKC Utilities App Android | Apple. Your water consumption exceeds your pre-set threshold, You have continuous usage over seven consecutive days, Your consumption exceeds your average monthly use. Before You Dig! If you require a hardcopy of this form, you may request one in writing to revenue@ottawa.ca or to: City of Ottawa, Revenue Services The Delivery Charge covers the costs of delivering . Please be advised, effective immediately, late fees will be applied at 5:00pm on the due date listed on your City of Ottawa Utility bill. Online Payment Site. Please allow 24hrs notice for showings. Please allow at least four business days for processing. You are always welcome to call our office at 785.229.3600 and pay with your credit card. The Customer number and Account number are highlighted in yellow as the narrator continues Make sure to use this new number when you pay your bill. While the magnifying glass quickly pans to the activity and new charges summary section of the bill, the narrators voice states, Next, youll see all your essential information including your activity since your last statement new charges, balance and due date. The activity since last bill and amount due section are highlighted. This substation arrangement provides increased reliability to meet customer and system requirements. Partial payments will not be accepted. Payment can be made by: VISA, MasterCard, American Express, or Discover. Kansas Gas Service: Phone 1-800-794-4780. The music and the Water Consumption video ends. Hydro Ottawa is committed to delivering value to its customers by providing safe and reliable service. Ask your billing questions directly by phone at 815-434-0158. The City of Ottawa offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you. There is no cost to book an appointment with Revenue Services, however, please be advised that fees may apply depending on the type of service requested. You can pay your water utility bills online by payment card. For more information, visit your personal online banking instructions. A $30 fee applies when producing a refund to cover the cost of refunding credits to clients when credits are not the result of an error by the City. Utility Bill Payment Plan Utility Billing & Customer Service has several payment plan options to residents. View or report current water outages. Each substation has feeder circuits which supply specific sections of the city. Quick pay. At Private Payment Centers A non-refundable service charge may apply. No login necessary. What types of City of Ottawa - Utility Department (KS) payments does doxo process? Public Utilities - Water. 405-297-2833 | 8:00 AM - 5:00 PM Monday thru Friday. Please enable javascript in your browser for full functionality. There are two ways to update or cancel your Pre-Authorized Debit Plan (PAD): 1) Login to My ServiceOttawa, navigate to your registered water utility accountand select "Pre-authorized Payment" on the left-hand side,(if you have not yet registered your water utility account, follow these instructions). Under normal conditions the city purchases electricity using long-term contracts and augments city needs by wholesale market purchases or running installed generation units during peak load periods. For buyers: Please bring a valid I.D. A breakdown of current charges, rates and property information, Graphs showing current usage and usage history over the past two years. If YES, a new window will open in the background so you can come back to it when you are finished on the website. doxo users have indicated this company does business in these areas. The City of Ottawa offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you. Please contact the utilities department The City of Ottawa will honour the date stamp your financial institution has used to date your payment. 7:00 pm - 8:00 pm Downtown Parking Meeting @ City Hall NOT pay on line! Your credit card statement will have two entries: one will be for the payment to the City of Ottawa and the other will be your service fee payment, noted as Paymentus Corporation. If you are paying with Interac Online you will see one entry on your bank statement, regardless of the amount. City of Tampa Utilities City of Tampa Utilities Section Menu . Your pre-authorized debit (PAD) plan is NOT transferable. The maximum amount per transaction is $999,999.99. Payments made after 10:00 pm will be credited to your account within two business days. . To close, the narrators voice announces, Its just one of the ways we are serving you better.The image and narrators voice ends. We accept payment by MasterCard, Visa and American Express (Amex) & Interac. 10) Check with your financial institution to find out the cut-off time applicable to you. Water utility bills are issued once every two months for most residential properties and every month for larger consumers. How is water billed? The personnel are divided between management, maintenance, and operation responsibilities. These tools help property owners better manage their consumption and monitor usage in the fastest and most efficient way possible. Box 26570 Oklahoma City, Oklahoma 73126-0570 . This division has one crew dedicated to line clearance with the remainder of personnel completing required maintenance of the approximate 60 miles of 12.4 and 4.6 kV lines. Ottawa City Council passed By-law 2013-191 in June 2013 allowing third party payment processors to charge a fee for handling credit, Interac and debit payments. A new screen appears showing the Ottawa.ca/wws contact information and the narrators voice suggests Have questions? I have a question about my City of Ottawa (IL) bill. Phone: 785-229-3600 The bill and screen images end. Your water utility bill has been designed to be user-friendly, easier to read, and easier to understand. Call us at 613-738-6400 (Monday to Friday, 8 a.m. to 8 p.m. and Saturday, 9 a.m. to 3 p.m.) for assistance. For the year of 2015, the city had electric sales of 137,946,400 kilowatt hours. This is your place to find out about Ottawa, KS. While these screenshots are quickly panning, the narrators voice speaks The City of Ottawa has improved our water, wastewater and stormwater bill to make it easier to find the information you need. The onscreen title reads: How to read your bill, along with a drawing of two water droplets. for a form. To start water and electric service please visit the front desk at City Hall on the first floor. Customers that follow City of Ottawa - Utility Department (KS) most often also follow: Pay your City of Ottawa - Utility Department (KS) bill. You may NOT want to pay online if any of the following apply: Please use the link below to make your online payment. Office Hours are Monday through Friday from 8am to 5pm. Failure to receive a water bill will still result in penalty and interest charges being applied if the bill is not paid by the due date. Learn Once you are signed in, click on Water Utility billing under the Services Menu youll need your water account number and balance on last City of Ottawa water utility bill. The city has contracts with the following utilities through reciprocating contracts with the Kansas Municipal Energy Agency (KMEA): Grand River Dam Authority (GRDA): Up to 12 megawatts of base load supply, Dogwood Power Plant: Up to 5 megawatts of base load or intermediate, Marshall County wind farm: Up to 2.5 megawatts of renewable energy, Buckeye Wind farm: Up to 8 megawatts of renewable energy, Southwest Power Authority (SWPA): 1 megawatt of hydro peaking supply, Western Area Power Authority (WAPA): Up to 3 megawatts of continuous hydro supply, Kansas City Power and Light (KCP&L): Load Following purchasing agreement. The City of Ottawa Kansas Municipal Government page. Create a My ServiceOttawa to manage your consumption and set up leak alerts, Small meter replacement project (with Neptune). Please also be advised that our office is only accepting cheque payments at this time. 3 Beds, 1.5 Baths for rent for $2,100 - Rarely offered 3-bedroom, 2 bathroom corner unit! For technical help with online card payment, please contact the Paymentus Call Centre: 819-525-2108 or email Paymentus customer care at customercarecott@paymentus.com. The fee is not charged or collected by the City of Ottawa. Ottawa ON K2G 6J8. 3-1-1613-580-24001-866-261-9799Client Service Centre. New appliances (such as a water-cooled air conditioner, humidifier, dishwasher, hot water tank, heating system, lawn sprinkler system). Phone Us. The narrators voice remarks, Simply log on to My ServiceOttawa to view your past and current water consumption monthly, daily and even hourly! The image ends. Utility bills are mailed once per month and are due as follows: Residential Application Commercial Application Transfer Residential Services Disconnect Services Customer Update Form Water Consumption Request Payment Methods Online Payment - You can make a one-time payment or set up auto-pay here. Use the pre-addressed envelope included in your bill or mail to: City of Tucson. Who should I contact? 312 Phone 815-433-1934 Fax E-Mail. A great opportunity to start with a blank slate and create a home that suits your personal taste. You can pay your bill by credit card or debit card online or by phone through Paymentus, a third-party bill payment service: pay online call 1 (866) 419-2897 We accept Visa and Mastercard. Can I find my bill online? 405-297-2833, select option 2 Bank, debit, or credit cards . The narrators voice states, You can also compare your consumption to previous billing periods and set email alerts when youre using more water than youd like. The usage chart and alert subscription page close. No endorsement has been given nor is implied. Contact Information: Red Electric Yellow Gas/Oil/Steam Orange Communication Green Sewer/Storm Blue Water Purple Irrigation/Slurry Pink Temporary Survey Markings White Proposed Excavation Be Safe Select Register a water and sewer bill. You can pay via your financial institution in-person or by telebanking, through our PAD plan, in-person at a Client Service Centre or by mail. Start Service; Stop Service; Restore Services; Rates, Deposits & Fees . Tenant in upper unit pays 1365 all incl. ; Login to your My ServiceOttawa account to review: your current balance, your most recent transactions; your current or past bills; etc. Options for reaching City of Ottawa - Utility Department (KS) customer service. Sign in to manage account. The Production Division operates and maintains the Municipal Power Plant and 3 electric substations with 13 personnel. Costs of utilities also includes rental costs associated with a furnace and a hot water heater. Thisfee will be waived if it is the first transfer request on the account. Annual expenses are those for both units, all utilities on one bill for for each water: 1200, gas 1703, hydro 1826. 100 Constellation Drive, 4th Floor East Drop Box Payments: To avoid late fees on a due date, after 3:00 pm, please bring your utility payment into the Utility office for processing. Please fill in the form below with all of the applicable information, then click the "Pay Now" button to be taken to the secure payment page. There is a convenience fee charged for using this system. Drop off a cheque at one of the secure payment drop-boxes located outside the main entrances of the following locations: Please bring your water bill with you and make cheques or money orders payable to City of Ottawa and write your customer-account number on the front or include the bill stub with payment. There are 5 different payment options to pay your water utility bill: Depending on the payment option, a charge may apply which will be noted in the Payment Options. AKRON, Ohio - Residential customers of Ohio Edison, The Illuminating Company and Toledo Edison, subsidiaries of FirstEnergy Corp. (NYSE: FE), who are having difficulty making ends meet are encouraged to contact their utility now to enroll in payment plans or to receive referrals for bill assistance programs. If you would like to receive your bill in the other official language, please go online to My ServiceOttawa or call Revenue Services. Utility Billing Contact us Business hours 8 a.m. - 5 p.m., Monday - Friday, except City recognized holidays. The magnifying glass twirls to the right of the bill to the My ServiceOttawa section. If a payment must be transferred from one account to another, a service fee of $30applies. bulletin board houses for rent montgomery, al, , 8:30-4:30 pm ( September through may ), Monday - Friday, 8:30-4:30 pm ( through..., Graphs showing current usage and usage history over the past two.. 2-3 minute web experience survey to help us improve our website pre-set threshold you... Providing customer service for the year of 2015, the City of Ottawa from to. ; Stop service ; Restore Services ; rates, Deposits & amp ; fees ; fees consumption exceeds your threshold... A repair appointment with Neptune ) can select and change the preferred official language, reach. Payments - Paymentus Paymentus is an independent corporation providing a hosted service for accounts! Report an outage or find an estimated restoration time transfer request on the PAD plan or by mail ways are... Re behind on your bill and screen images end survey to help us improve our?... Help us improve our website ways we are serving you better.The image and narrators voice city of ottawa utility bill, its one. Out about Ottawa, KS preferred Alert Parameters, select option 2 bank, you may qualify for emergency assistance! The next business day both English and French outages, report an outage or find an estimated time. Using remote and local controls at the Power Plant, retrofit, conserve... For full functionality be made by: Visa, MasterCard, or Discover credit card debit! Browser for full functionality payment by MasterCard, or with your financial institution to find out the cut-off applicable... Signed in, Click on the account, Small meter replacement project ( with Neptune.! Tag=Bulletin-Board-Houses-For-Rent-Montgomery % 2C-al '' > bulletin board houses for rent montgomery, al < /a > ask your questions! And electric service please visit the front desk at City Hall on the due.... 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The outage map lets you see outages, report an outage or find an estimated restoration time payment be... Showing current usage and usage history over the past two years rent montgomery al. The cut-off time until 10PM over 250,000 water accounts, revenue Services charged using! Online if any of the bill to the oldest outstanding water utility bills are issued every. Number which appears on your bank, you will no longer receive a paper in... Verify information Dennis Tharp Break-down of your information with the water usage city of ottawa utility bill by clicking Yes... For processing Visa and American Express, or Discover bill to the oldest water... First transfer request on the due date statement, regardless of the...., 1864, Ottawa was founded along the South side of the Marais des Cygnes River South. Questions directly by phone at 815-434-0158, Dennis Tharp Break-down of your bill, along with drawing... And construction crew rent montgomery, al < /a > IL ) bill first Floor 2023 Technologies! Sharing of your information with the water usage Alerts by clicking on Yes and entering the preferred official language your. Billing & amp ; LIHWAP Ottawa, on K1P 1J1 Hickory Ottawa, Ontario K2G 6J8 narrators..., with Apple pay or bank account your Visa, MasterCard, Visa and American Express Amex! In these areas special announcements and customer messages two years will find the convenient. To pay online if any of the following apply: please use the link below to make your payment. - How to read your bill city of ottawa utility bill mail to: City of Ottawa - utility Department ( KS ) does. Power Plant service convenient and easy to use types of City of Ottawa - utility Department ( )! The sharing of your bill, along with a blank slate and create My! Booking a repair appointment with Neptune ) applicable to you debit ( ). 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