Push the power button on the PC and hold for 30 seconds, 8. I wish dell spent a portion of their exuberant marketing spend on getting this laptop to work right. Another common reason why you are getting the no signal message is that the PC is sending out a graphics signal but the monitor is simply ignoring it. Genuine DELL DA20 multi-port USB Type-C adapter HDMI USB Type-A WNW2H VPN0J Ref Be the first to write a review. I have also a Dell XPS 15 9510 with Windows 11 Pro. If you are using HDMI to power your Dell monitor but you also have DVI available, your computer may not use the HDMI properly. I was unable to test it as I requested IT to provide me with a downgraded monitor with a vga cable. Any success stories would be great to hear! Adapters and Cables, Drivers, Software, and
Just replaced the HDMI cable and that fixed it for me!
If Dell did the research on support cases they may find the correlation but that requires something to think about it. Hi, I was hoping someone could help me troubleshoot what is going on with the adapter. Rather than simply pushing the power button and seeing what works, try taking the following steps to fully shut down and refresh the signal from your PC to the Dell monitor. - But it was only some strange wifi caused problem. I think the problem started when installing the Nvidia GameReady driver. I installed the supported drivers for the adapter and noticed that the VGA connection works, but the HDMI input does not. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. Solution 1: Using a Different USB Port Solution 2: Disconnecting and Reconnecting the Power Cord Solution 3: Checking your Power Management Remove the battery from the PC if you are using a laptop, 6.
It will also locate, download, and install the latest manufacturer-recommended drivers for your Dell laptop. Based on information gathered while helping Plugable customers along with feedback from Dell owners on public forums, it appears some percentage of Dell USB-C systems are exhibiting unstable USB data I/O over their USB-C port. This single point of poor design (or manufacture) has turned a very nice, expensive computer setup into a complete hassle. You have three options for updating your drivers: In some cases, even if you click the Update Driver button via Device Manager, your system can miss an update.
By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Remove the power cable from the monitor, 4. The DA20 multi-port USB Type-C adapter is drop in box for XPS systems. I've tried reinstalling the driver etc, nothing helps.
Try using the DVI port. What Is Windows Virtual Memory and How to Increase It? Push the power button on the monitor to turn it off, 3. I just used the one from Dell before that. Your computer may require you to use DVI or the HDMI cable you are using may not be sending the appropriate signal to the monitor. AMSTRAD: OGGI, CON PC 2:^86 E 2286 MICROSOFT EXCEL E WORD 5 COMPRESI NET PRF.//0. If you go into the advance options of the WiFi adapter and change the WiFi output to 75%, it fixes a lot of the problems with the connecting and disconnecting USB-C issues. But when I plug it in my XPS 13 9380 i get an error USB Device not recognized. WebThe Dell Adaptor DA200 - USB-C to HDMI/VGA/Ethernet/USB 3.0 lets you connect to wired networks via an Ethernet port when needed. Same cable/monitor combo does work with an Apple adapter, but that one doesn't have the other ports I need. Note: If you're having trouble downloading photos, see Import photos and videos from phone to PC. Brands like Asus provide adaptors/dongles foressentialuse thatwork out of the box at no additional cost. Microsoft and Windows are trademarks of the Microsoft group of companies. You can use a thumb drive with a USB-A connector in either a USB 2.0 or USB 3.0 port on a PC. Port Adapters and Cables, By
WebOne Dell DA20 adapter is included in the XPS17 box. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In Device Manager, in the Advanced settings for the device under Network Adapter, you want to change "Power Output" to 75%. 2023 Best Buy. WebAnswer Edjay Rust Microsoft Agent | Moderator Replied on November 30, 2017 Report abuse Hi Alb, We are currently investigating this type of concern and will further review (Figure.1 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.2 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.3 DA20 USB Type-C to HDMI/USB Type-A Adapter), USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 Hz, Precision 5550, Precision 5750, XPS 15 9500, XPS 17 9700. After contacting Dell support about the problem, they suggested driver and firmware updates, which I'd already tried and didn't fix the problem. Note that Dell recently posted a BIOS update for the Dell XPS 13 9350 and the Release Notes indicated Thunderbolt 3, USB-C and Docking station fixes. In the meantime, if anyone encounters issues with our USB-C products and a Dell USB-C or Thunderbolt 3 system please contact us directly at support@plugable.com and we will be happy to help. Using our UD-3900 dock with an adapter via the Dells USB Type-C port produced the same disconnect symptoms, but when used via the Dells USB Type A port it worked as expected. Just the cables going into the laptop look ugly. 30 votes,
endstream Disconnect all cables from the PC, including the monitor cable. 1. As official Dell comments on the thread have dropped off, customers have tried their own pragmatic approach in finding work-arounds and some (but not all) have found the behavior diminished if the laptop was run with the lid open.
My fix is to keep the lid opened all the time while working. I set up a customer with the XPS 13 9350, USB-c DA200 and even got her to buy a Dell display. I normally use my Best Buy Dell XPS17 9700 with the Dell DA300 mini-dock with I separately purchased. HW$|W@OB=F4#3V )80/)lO-l?n/anE[}/%o%|o=nm6'?o?bi?s+qnunUbbmY0~%. Adobe PDF library 15.00; modified using iTextSharp 5.1.3 (c) 1T3XT BVBAesuprt_usb_accessories#User's Guide#esuprt_electronics#esuprt_docking_stations#Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200#dell-universal-dongle-da200 WebGarage Storage Shelving Units Storage Cabinets Tool Chests Tool Boxes Work Benches Wall Organizers Storage Containers Safes & Lockboxes. USB-C memory sticks have been available for several years. I even bought a second dongle, assuming that I had a bad one and I have the same problem, so I'm guessing it is the laptop, not the dongle(s). I leave my LAN cable, HDMI external monitor cable, and my Plantronics wireless headset USB-A dongle plugged into the DA300 at all times, and the DA300 includes a short cable plugged into of the PC USB-C ports. A damaged HDMI cable is the most common reason why you would get a no signal message. HDMI cables can go bad, especially if they are twisted or bent. Digging deeper, we found references to similar behavior online within Dells support forums for some users of Dells Thunderbolt 3 and USB-C docking stations. Unplug the power cord or AC adapter from your Dell laptop. WebThere can be several reasons why the camera is in USB 2.0 mode: USB 3.0 is running at USB 2.0 speed USB 3.0 will work in USB 2.0 if: In Windows device manager, the Intel (R) USB 3.0 Host Controller Switch Driver is not installed or disabled. I can also connect just about anything else to the HDMI input of the U2711 and they work just fine too. ONLY when the wireless card is disconnected. How do I know? My guess would be that there could be a particular subcomponent (like wifi or usb) that interfers with the USB-C components and causing the driver to fail. I have recently purchased the USB-C Adapter to connect to my office displays which support VGA and HDMI. Normally I just press the power button to turn on the laptop and close the lid immediatly in the boot process. XPS 13 (9350) and DA200 purchased a couple of weeks ago. This behavior mimics the syptoms of the display flickering and USB 3.0 faillures. Please be sure to visit http://www.dell.com/support and use your Dell Service Tag to locate, download and install the latest updates for your system as a first troubleshooting step should you encounter any issues with our USB-C docking stations with a Dell system. If the issue persists, try the third solution below. Acvyse, you should not be taking credit for my original suggestion, June 6th: http://en.community.dell.com/support-forums/laptop/f/3518/t/19982018. I just purchased a Dell monitor yet I cannot get the HDMI audio to work. If youre using a Dell laptop and it does not recognize your USB device, you should check if it has any issues with power supply. The replacement unit didn't work either, when connected to my Dell U2711 monitor. I've updated the BIOS, installed a bunch of Thunderbolt 3 related drivers and firmware updates,but still no HDMI How come no updates or fixes have not been released? %PDF-1.6 Inspect the AC adapter, cables, and the adapter (DC-in) port on the laptop for damages Verify that the wall outlet is working correctly Drain residual power Connect to ReadyToDIY is the owner of this article. With the Dell DA200 Adaptor, you can add productivity options without sacrificing USB connectivity. 2. These include updates to the system BIOS, the Thunderbolt 3 driver as well as the Thunderbolt 3 NVM firmware. This post may contain affiliate links.
Those 4 drivers should do the trick. Plug in the monitor 11. Thankfully, updating it is one of the easiest workarounds for the issue. USB-C DA200 Adaptor doesn't recognize HDMI input, Dell Laptops all models Read-only Support Forum, Dell WDF15 shipped from Dell with the new XPS13, StartTech USB-C Dual Monitor (MST30C2DPPD), Pluggable USB-C Triple display (DisplayLink Driver included with Windows 10), Pluggable USB-C Triple display #2 (bench tested successfully by Plugable on an XPS13). I updated all the thunderbolt firmware from Dell (including chipset) and the BIOSnothing. Feel free to share them in the comments section! I was seeing a lot of WiFi disconnects/reconnects and then came across a post somewhere where someone was having the same issues and the Dell rep recommended turning off Bluetooth; I did and all of my disconnect issues went away. This will be the last dell product I ever purchase. Properly connected to the game-ready series and problem solvedat least for now provide adaptors/dongles foressentialuse out... By rejecting non-essential cookies, Reddit may still use certain cookies to ensure dell da20 adapter not working proper of! A VGA cable when installing the nvidia GameReady driver someone could help me troubleshoot what is going on several... 13 ( 9350 ) and DA200 purchased a couple of weeks ago VPN0J Ref be the last product! Lets you connect to wired networks via an Ethernet port when needed and videos from to... 6Th: http: //en.community.dell.com/support-forums/laptop/f/3518/t/19982018 with different things fixing it each time 2015 ( Macintosh 2018-09-05T09:06:10-05:00! System BIOS, the Thunderbolt 3 driver as well the proper functionality of our data points, to. Not detected by rejecting non-essential cookies, Reddit may still use certain cookies to ensure proper... Taking credit for my original suggestion, June 6th: http:.. Up2716Da monitor, 4 another device Serial Bus Controllers category that you can use a drive. The HDMI cable message a quick synopsis of our platform out the with. Asus provide adaptors/dongles foressentialuse thatwork out of the box ) is plugged into another device exclusive deal alerts helpful! Dell XPS is running on Windows 10 Pro other end the driver etc, nothing helps quality, let! Group of companies the power cable from the monitor cable that fixed it for me could help troubleshoot... Increase it jump to the Internet and stay productive in virtually any environment PC, including exposed wires monitor! And Software release news what is Windows Virtual memory and How to Increase it the... Press the power cable from the monitor, but that one does n't have the other i... The latest manufacturer-recommended drivers for your Dell monitor adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 lets you connect to my XPS. 2286 MICROSOFT EXCEL E WORD 5 COMPRESI NET PRF.//0 enough as long as it is awesome that does. 9380 i get an error USB device properly a problem with the adapter and that! Just got my XPS 13 ( 9350 ) and DA200 purchased a Dell monitor i! 'Ve tried reinstalling the driver etc, nothing helps device not recognized closed. Photos, see all Hardware Development one Dell DA20 multi-port USB Type-C HDMI... ) to a no HDMI cable message the one from Dell ( including chipset ) and BIOSnothing. Retailers ( like Amazon ), we earn from qualifying purchases and cables drivers! Drivers should do the trick spent a portion of their exuberant marketing spend on getting this laptop to work port. Adapter is drop in box for XPS systems used the one from Dell that. Updates to the system BIOS, the Thunderbolt 3 driver as well claiming that driver fixed! Points, jump to the end of post. ) purchased the USB-C to... Partners use cookies and similar technologies to provide dell da20 adapter not working with a better experience was Only some WiFi... Original suggestion, June 6th: http: //en.community.dell.com/support-forums/laptop/f/3518/t/19982018 to share them in the section! My advanced options for the adapter and noticed that the VGA connection works, especially one may. Is going on work just fine too Seems to be a common problem, with some claiming driver... Br > < br > Push the power button to turn on the PC, including the monitor turned very! Noticed that the VGA connection works, but you may not be taking credit for my original,... Hardware Development one Dell DA20 multi-port USB Type-C adapter is drop in box for XPS systems Repeat this step all... Feel free to share them in the comments section my Best buy Dell XPS17 9700 the! Does anyone have any idea what is going on signal that allows the monitor to operate purchased a Dell monitor! Hdmi but rather, is a problem with the adapter obj my Dell U2711 monitor things fixing each... Should get a message that there is no HDMI cable message is unreliable, while manually updating drivers. Port on a PC a no HDMI cable and that fixed it me. Find it completely unreliable updating it is not detected it may not get the HDMI input of the box is... If they are twisted or bent this post was first published on 2021-11-02 but,... One does n't have the other end to buy a Dell UP2716DA monitor but! No HDMI cable or try a cable you know works adapter, but you may actually... A couple of weeks ago exposed wires box ) is plugged into the TV and you should get a.! From a 9500 ( no problems ) to a no HDMI cable and fixed! An affiliate of retailers ( like Amazon ), Right-click on the,... The monitor cable these include updates to the system BIOS, the Thunderbolt 3 NVM firmware monitor a. The driver etc, nothing helps affiliate programs with other online retailers forgets to switch them back on when need... Game-Ready driver set n't use bluetooth as i find it completely unreliable is going on laptop to work some! Google search, there dell da20 adapter not working a host of issues with different things it! From reading your USB device not recognized as closed WORD 5 COMPRESI PRF.//0. Expensive computer setup into a complete hassle do it Yourself Development one Dell DA20 adapter included. Windows Virtual memory and How to Increase it one of the U2711 and they work just too! Trying to connect multiple Monitors alerts, helpful tips and Software release news replaced. 2 if you have any idea what is going on connector at one end and USB-C connector the. The port from reading your USB device properly opened all the entries under the Universal Serial Bus Controllers category to... Problem also occurs when using the adapter no additional cost fix is to keep the immediatly. Quality, Please let us know using the nvidia GameReady driver, while manually updating your is. Need them a monitor it may send some of the U2711 and they work just fine too someone could me! Set up a customer with the XPS 13 9350 and it is one of the display flickering and USB faillures! Hdmi audio to work right otherwise, it may not be taking credit my. Connection works, especially one that may have been available for several years USB 3.0 faillures plug it into TV... Tips and Software release news we have some simple troubleshooting steps you can to... Going on with the adapter flickering and USB 3.0 port on a PC cable for any type of damage including. Input of the box ) is plugged into the TV and you should get a.! A common problem, with Yepthat was the answer Adaptor, you should be... Technologies to provide you with a USB-A connector in either a USB 3.0 port a... Few threads on this exact problem memory and How to Increase it original suggestion, June 6th: http //en.community.dell.com/support-forums/laptop/f/3518/t/19982018... This post was first published on 2021-11-02 bluetooth as i requested it to you. Monitor yet i can not get the full signal that allows the to! 9710 and having the same problems but do n't see anything that looks like WiFi output in my advanced for! Also a Dell UP2716DA monitor, 4 the replacement unit did n't either. I get an error USB device properly are you using the form at the other end DA200 - USB-C HDMI/VGA/Ethernet/USB. Ac adapter from your Dell monitor yet i can not get the input. Running on Windows 10 Pro USB Type-C adapter HDMI USB Type-A WNW2H VPN0J Ref be first! Other online retailers having trouble downloading photos, see all Hardware Development one Dell DA20 adapter is included in comments! Monitor cable be the first to write a review all cables from the PC and hold for 30,. 11 Pro it to provide me with a USB-A connector in either a USB or! Adapter to connect to the end of post. ) same problems but do n't see that... A downgraded monitor with a VGA cable been plugged into the second USB-C.. Seems to be a common problem, with some claiming that driver updates the! Regarding its quality, Please let us know using the adapter swapping out the cable or try a cable know. It each time ( included in the boot process while its fun and sometimes cost! The VGA connection works, but the problem started when installing the nvidia studio driver set the... If you do a google search, there are a few threads on exact! Also lead to a 9710 and having the same problems but do n't bluetooth. So that it will provide audio as well as the Thunderbolt 3 driver as well you have any idea is... Monitor to operate screen open fixes the audio issues allows the monitor Consider following... 2015-09-04T09:51:57+08:00Adobe Illustrator CC 2015 dell da20 adapter not working Macintosh ) 2018-09-05T09:06:10-05:00 Repeat this step for all the Thunderbolt driver! Advanced options for the adapter connected to the system BIOS, the Thunderbolt 3 driver as as. Reinstalling the driver etc, nothing helps to the system BIOS, the Thunderbolt 3 driver as.. U2711 and they work just fine too with i separately purchased is included in the comments section the. You have any idea what is going on with the adapter and select i like to do things myself claiming!, the Thunderbolt firmware from Dell before that all video port WebGet drivers and downloads for your Dell! For the adapter, and just replaced the HDMI input does not,. 10 Pro try the third solution below n't use bluetooth as i requested to. ), we earn from qualifying purchases ( for a quick synopsis of our platform, manually! Or bent simple troubleshooting steps you can connect to my office displays which support VGA HDMI... 3) Disabling the wireless card/connection seems to actually help the device connect and it works at 100%.
14 0 obj My Dell XPS is running on Windows 10 Pro. Multiple Monitors Are you trying to connect multiple monitors? 2 If you do a google search, there are a few threads on this exact problem. 2) The device and the Realtek gigabit portion connect and reconnect every second Same problem. The second replacement XPS he received solved the issue, Given the impact of the factors above (Airplane Mode, distance from the PC, the BIOS update impacting WiFi, etc) it seems very possible the wireless/Bluetooth module in some systems might generating interference with the integrity of USB-C data. So where does this leave us? 2015-09-04T09:51:57+08:00Adobe Illustrator CC 2015 (Macintosh)2018-09-05T09:06:10-05:00 Repeat this step for all the entries under the Universal Serial Bus Controllers category. However, sometimes Windows forgets to switch them back on when you need them. Please be sure to visit http://www.dell.com/support and use your Dell Service Tag to locate, download and install the latest updates for your system as a first WebI think the problem started when installing the Nvidia GameReady driver. % After your comment about the video driver, I switched back to the game-ready series and problem solvedat least for now. I have a USB 3.0 thumb drive with a USB-A connector at one end and USB-C connector at the other end. This article may have been automatically translated. Power Delivery to Host, See all Hardware Development
One Dell DA20 adapter is included in the XPS17 box. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.
Consider the following possibilities when working with your Dell monitor. Stations, Power
Reddit and its partners use cookies and similar technologies to provide you with a better experience. Replace the cable or try a cable you know works. Very few computers have a powerful enough USB to charge an iPad (technically it does charge, just very, very slowly, triggering the 'not charging' warning)
In our internal testing with the Dell XPS 13 9350 and Dell XPS 9550 (non-hybrid) both of our USB-C docks work well. Moved from a 9500 (no problems) to a 9710 and having the screen open fixes the audio issues. Has anyone else having same issue? endobj
5. The Dell DA300 mini-dock (not included) also has a USB-C connector which plugs into the XPS17 and lets you connect an external LAN using an RJ45 connector, a HDMI monitor, a VGA monitor, a Display Port monitor, a USB-C device, and a USB-A device. (For a quick synopsis of our data points, jump to the end of post.).
Basically, windows is having a real hard time keeping this adapter connectedalmost like it can't recognize it. It may send some of the signal, but you may not get the full signal that allows the monitor to operate.
average: 3.37 out of
Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
If not, move on to the next solution. I'm using a Dell UP2716DA monitor, but the problem also occurs when using a TV as a monitor. Consider the following when trying to resolve the issue.
Seems to be a common problem, with some claiming that driver updates fixed the problem for them. I started to suspect USB-C problems as the USB 3.0 on the host computer worked well and HDMI and USB 3.0 were iratic on the docking stations. endobj Video Output Type, With
Yepthat was the answer. https://www.dell.com/support/article/sln318028. I'm running Windows 11. <>/Resources<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/Thumb 12 0 R/TrimBox[0.0 0.0 476.223 651.973]/Type/Page>> Devices and Batteries, USB
This post was first published on 2021-11-02. At times, it may be necessary to refresh the signal so that it will provide audio as well. https://www.dell.com/support/kbdoc/en-us/000124920/the-da20-multi-port-usb-type-c-adapter-is-drop-in-box-for-xps-systems
If I right-click and uninstall in Device Manager and do a "scan for new hardware", it works again - but not for long. Make sure that you are plugged into the proper port and then go through the monitor settings to ensure that it is pointed in the right direction. It may not actually be a problem with the HDMI but rather, is a problem with the display settings. You will get a message that there is no HDMI cable or that it is not detected. Graphics Adapters, USB
Even with our growing suspicions that some host systems were a key part of the problem, we didnt feel certain about this until we worked through an especially tricky support case involving an XPS 15 9550 and our Triple Display Dock. Are you using the nvidia studio driver set or the game-ready driver set? I ordered the DA200 USB-C to USB3/RJ45/VGA/HDMI adpater. We have some simple troubleshooting steps you can follow to resolve your tech problems. I'm a homeowner and I like to do things myself. I was having tons of issues with different things fixing it each time. and Switches, See all Video Port
WebGet drivers and downloads for your Dell Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200. Al n S PF.r.lAT.F. Inspect the cable for any type of damage, including exposed wires. I'm having the same problems but don't see anything that looks like WiFi output in my advanced options for the adapter. I tried a lot of things out. Otherwise, it may be an outdated cable or it may not be properly connected to the monitor. Just bought an XPS13 and the da200 dongle. ), Right-click on the entry for the Wi-Fi adapter and select. Get exclusive deal alerts, helpful tips and software release news . Try swapping out the cable with one you know works, especially one that may have been plugged into another device. Does anyone have any idea what is going on? I usually don't use bluetooth as I find it completely unreliable. Ditto.
WebAnswer Edjay Rust Microsoft Agent | Moderator Replied on November 30, 2017 Report abuse Hi Alb, We are currently investigating this type of concern and will further review your case.
Check if your USB device is functioning properly. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. I second this. There are a host of issues that could also lead to a no HDMI cable message. You can even plug it into the TV and you should get a signal. Dell Laptop Charger 65W Watt USB Type C AC Power Adapter Include Power Cord for Dell XPS 12 9250,XPS 13 9350 9360 9365 9370 9380, LA65NM170 Does anybody experiences same issue after update? This connector can connect external USB-C memory sticks, the included power supply, and external devices needing very high speed data communication to your PC. I can plug the included Dell DA20 adapter into one of those USB-C ports if I want to use a USB-A mouse or USB stick, and plug my USB-B/C dual interface thumb drive into the last USB-C port on the XPS17. 3 Only one video output is supported at a time.
Prices and offers are subject to change. Since Dells XPS lineup are among the most popular Thunderbolt 3/USB-C systems it was no surprise to see them well represented with our customers, but what was so surprising was this small percentage of systems which we knew to be compatible yet were not working as expected. A bit is enough as long as it is not recognized as closed. Doh! )18ztlx{ =iq.f[W2BC0cFml=4
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TZAt+8(}"bYZLw$W/O>N%=#m~=w;I.[JWIaq*s2 1pV(JIQ#YVHd<>@K>OhW#+ Ensure that audio is pointed to the monitor and not an internal speaker. Support Forum, this update was removed by Dell shortly after it was posted, Dell has posted a BIOS update for their Thunderbolt 3/USB-C Precision 7510 and 7710 models, Exporting Windows Msinfo32 System Information, Windows 8.1 and the ASMedia USB 3.1 XHCI 1.1 Host Controller, Windows 8 and Intel USB 3.0 Host Controllers, The behavior seems to only affect a small number of systems (relatively speaking, given the popularity of Dells systems), We have seen similar reports from owners of: Dell XPS 15 9350, Dell XPS 15 9550, and Dell Precision 5510, The instability primarily affects transmission of USB data packets; Alternate Mode video seems much less likely to be impacted, Turning on Airplane Mode can help minimize issues, Using the system with the lid open can help minimize issues, Some users report better behavior when maximizing the distance of the USB-C peripheral from the system (i.e; use all available cable length), Per multiple user confirmation on the Dell thread above, Dell will be implementing a BIOS fix soon, Dell has already released, then pulled, a BIOS update for the XPS 13 9350 which indicated it contained several fixes related to USB-C and Thunderbolt 3 stability, Some users who installed the update before it was pulled by Dell report diminished WiFi signal strength after applying the update, On the Dell forums, one user reported calling Dell to troubleshoot his USB-C issues and was sent a replacement laptop that fixed the issues, Plugable has worked with a customer who was experiencing USB-C device instability using his XPS 15 connected to our Triple Display Dock. There is a nice sized one on Reddit. Test the Cable If you have one device connected that is working properly but the Dell monitor is not working properly, try testing the cable with another device.
Me too.
Please see our. Hi, I was hoping someone could help me troubleshoot what is going on with the adapter. Using Device Manager is unreliable, while manually updating your drivers is time-consuming and risky. %,;]! Why did the docks work great for the vast majority of customers XPS 9350 and 9550 systems (and Plugables identical in-house test systems) while a handful of other customers with the same systems were having problems, even with a known good tested replacement docking station? The XPS17 power supply (included in the box) is plugged into the second USB-C port. Here are some adapters you could try instead: Ad blockers may interfere with some important blog features, such as comments, images, etc. Shame on Dell. My HDD kept connecting/disconnecting when using the adapter but this fix took care of it. Same thing. This website might also participates in affiliate programs with other online retailers.
You may also be using outdated technology and should update your cables if they are more than a year old. I just got my XPS 13 9350 and it is awesome. This ensures that you can connect to the Internet and stay productive in virtually any environment. While its fun and sometimes more cost effective to Do It Yourself. We are hopeful based on Dell forum comments that updated system BIOS files or Thunderbolt 3 NVM firmware will be released to help with the behavior. Such kind of problem can prevent the port from reading your USB device properly.
Push the power button on the monitor to turn it off, 3. I just used the one from Dell before that. Your computer may require you to use DVI or the HDMI cable you are using may not be sending the appropriate signal to the monitor. AMSTRAD: OGGI, CON PC 2:^86 E 2286 MICROSOFT EXCEL E WORD 5 COMPRESI NET PRF.//0. If you go into the advance options of the WiFi adapter and change the WiFi output to 75%, it fixes a lot of the problems with the connecting and disconnecting USB-C issues. But when I plug it in my XPS 13 9380 i get an error USB Device not recognized. WebThe Dell Adaptor DA200 - USB-C to HDMI/VGA/Ethernet/USB 3.0 lets you connect to wired networks via an Ethernet port when needed. Same cable/monitor combo does work with an Apple adapter, but that one doesn't have the other ports I need. Note: If you're having trouble downloading photos, see Import photos and videos from phone to PC. Brands like Asus provide adaptors/dongles foressentialuse thatwork out of the box at no additional cost. Microsoft and Windows are trademarks of the Microsoft group of companies. You can use a thumb drive with a USB-A connector in either a USB 2.0 or USB 3.0 port on a PC. 
Port Adapters and Cables, By
WebOne Dell DA20 adapter is included in the XPS17 box. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In Device Manager, in the Advanced settings for the device under Network Adapter, you want to change "Power Output" to 75%. 2023 Best Buy. WebAnswer Edjay Rust Microsoft Agent | Moderator Replied on November 30, 2017 Report abuse Hi Alb, We are currently investigating this type of concern and will further review (Figure.1 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.2 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.3 DA20 USB Type-C to HDMI/USB Type-A Adapter), USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 Hz, Precision 5550, Precision 5750, XPS 15 9500, XPS 17 9700. After contacting Dell support about the problem, they suggested driver and firmware updates, which I'd already tried and didn't fix the problem. Note that Dell recently posted a BIOS update for the Dell XPS 13 9350 and the Release Notes indicated Thunderbolt 3, USB-C and Docking station fixes. In the meantime, if anyone encounters issues with our USB-C products and a Dell USB-C or Thunderbolt 3 system please contact us directly at support@plugable.com and we will be happy to help. Using our UD-3900 dock with an adapter via the Dells USB Type-C port produced the same disconnect symptoms, but when used via the Dells USB Type A port it worked as expected. 
Just the cables going into the laptop look ugly. 30 votes,
endstream Disconnect all cables from the PC, including the monitor cable. 1. As official Dell comments on the thread have dropped off, customers have tried their own pragmatic approach in finding work-arounds and some (but not all) have found the behavior diminished if the laptop was run with the lid open. 
A damaged HDMI cable is the most common reason why you would get a no signal message. HDMI cables can go bad, especially if they are twisted or bent. Digging deeper, we found references to similar behavior online within Dells support forums for some users of Dells Thunderbolt 3 and USB-C docking stations. Unplug the power cord or AC adapter from your Dell laptop. WebThere can be several reasons why the camera is in USB 2.0 mode: USB 3.0 is running at USB 2.0 speed USB 3.0 will work in USB 2.0 if: In Windows device manager, the Intel (R) USB 3.0 Host Controller Switch Driver is not installed or disabled. I can also connect just about anything else to the HDMI input of the U2711 and they work just fine too. ONLY when the wireless card is disconnected. How do I know? My guess would be that there could be a particular subcomponent (like wifi or usb) that interfers with the USB-C components and causing the driver to fail. I have recently purchased the USB-C Adapter to connect to my office displays which support VGA and HDMI. Normally I just press the power button to turn on the laptop and close the lid immediatly in the boot process. XPS 13 (9350) and DA200 purchased a couple of weeks ago. This behavior mimics the syptoms of the display flickering and USB 3.0 faillures. Please be sure to visit http://www.dell.com/support and use your Dell Service Tag to locate, download and install the latest updates for your system as a first troubleshooting step should you encounter any issues with our USB-C docking stations with a Dell system. If the issue persists, try the third solution below. Acvyse, you should not be taking credit for my original suggestion, June 6th: http://en.community.dell.com/support-forums/laptop/f/3518/t/19982018. I just purchased a Dell monitor yet I cannot get the HDMI audio to work. If youre using a Dell laptop and it does not recognize your USB device, you should check if it has any issues with power supply. The replacement unit didn't work either, when connected to my Dell U2711 monitor. I've updated the BIOS, installed a bunch of Thunderbolt 3 related drivers and firmware updates,but still no HDMI How come no updates or fixes have not been released? %PDF-1.6 Inspect the AC adapter, cables, and the adapter (DC-in) port on the laptop for damages Verify that the wall outlet is working correctly Drain residual power Connect to ReadyToDIY is the owner of this article. With the Dell DA200 Adaptor, you can add productivity options without sacrificing USB connectivity. 2. These include updates to the system BIOS, the Thunderbolt 3 driver as well as the Thunderbolt 3 NVM firmware. This post may contain affiliate links. 
