Most people go on holiday for rest and relaxation, so if in our reasonable opinion or in the opinion of any airline pilot, hotel manager, or other person of authority, your behaviour is causing danger, damage to property or affecting the enjoyment of others, we reserve the right to terminate your holiday. A package holiday is the combination of two or more travel services (i.e. Failure to do so may limit your rights under the PTD. As a member of ABTA, you may be able to bring your complaint through ABTAs independent Alternative Dispute Resolution (ADR) Scheme. Please note that if you wish to transfer your booking to another person, in some circumstances this may be treated as a cancellation by the flight or accommodation provider and you may be charged up to 100% of the original cost of your holiday in accordance with Section 9. Box 2, Ocho Rios, Mailing Address: P.O. You can sue Sandals Resort in small claims court to recover your refund. A customer service representative will then join the chat and help you with whatever you need. Which Disney World Park has the Most Rides? Should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, cancellation charges are applicable. Q10: I'm traveling . Below we have outlined these options in more detail. We also offer tips on getting the best customer service experience. The Visit USA website https://esta.cbp.dhs.gov/ carries some useful background information on the ESTA. more. Stay 70 nights at any Sandals Resorts or Beaches Resorts and earn a free 7-night stay. If you suffer injury, illness or death directly as a result of the services provided as part of your holiday we may pay you compensation in accordance with section 11.2. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and where we have not agreed to arrange them as part of our contract and any excursion you purchase in your resort. The cancellation charges outlined above are liquidated damages and not a penalty. Include your booking reference and any other relevant booking information, Try to keep the substance of your complaint concise and to the point, Include the rectification or solution that you seek, you should contact our customer service office on, you should write to our customer service office at, you should include a letter about your injury or illness from your doctor if you can; and, you will transfer to us any rights you have against the supplier or any other person, so that we can claim back from suppliers any payments we make to you, plus any legal or other costs. They are knowledgeable about the products and services offered by the company and are always willing to help with any questions or concerns. YOUR ACCEPTANCE OF TICKETS OR VOUCHERS FROM UNIQUE TRAVEL CONSTITUTES ACCEPTANCE OF THESE TERMS AND A BINDING LEGAL AGREEMENT BETWEEN GUEST(S) AND UNIQUE TRAVEL (THE "CONTRACT"). The customer service phone number for Sandals Resorts is 1-888-726-3257. If you decide to take an alternative holiday, we will inform you of its impact on the price of your booking. Mailing Address: P.O. Their services will save you time and money and it wont cost you a dime! Prices shown are per person and show the cheapest available price based on 2 persons sharing a room for your selected duration. Full details will be provided locally. When changing your holiday details, the price of your new travel arrangements will be based on the price that applies on the day you make the change. In each of my follow up calls I spoke to a different agent. 4.4 No refunds or adjustments will be made from any portion of your vacation or attendant services not utilized. If youre calling about a new reservation, we encourage you to reach out to The Vacationeer team. To access the United States privacy policy please visithttps://www.sandals.com/privacy-policy/or to access the Canadian privacy policy please visithttps://www.sandals.com/canada-privacy-policy/. If you are disruptive and prevented from boarding your outbound flight, we will treat your booking as cancelled by you from that moment, and you will have to pay cancellation charges as set out in Section 9. You can request a Sandals representative to call you back or send you an email response. accept the proposed change. For holidays in the EU/EEA you should obtain a UK GHIC or a UK EHIC (UK Global Health Insurance Card and UK European Health Insurance Card respectively) prior to departure from https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic/ A UK GHIC or UK EHIC is not a substitute for travel insurance. Review and complete the transaction. Please therefore check with a doctor or clinic not less than six weeks prior to departure to ensure that you have met the necessary requirements and have the applicable information. ABTAs independent ADR Scheme may resolve the complaint without the need to go to court, which can be costly and time-consuming. Hotel prices are based on 2 adults, aged 18years+,sharing a room. 11 years ago. Mailing Address: P.O. Reservations made at the Loyalty & Travel desk for travel which includes the following dates require a $300 NON-REFUNDABLE deposit per room: All bookings at Beaches Turks & Caicos in a Key West Three-Bedroom and/or Four-Bedroom Villa (3KB, 3VO,4VB, 4VO & 4VP) will require a $1,000 NON-REFUNDABLE DEPOSIT and is non-transferable to a lower category room. Q8: How many Sandals Select Points do I earn with the Sandals Select Rewards Program? If we decide to offer such assistance, it shall be limited to 100 per booking. The ESTA can be applied for online at https://esta.cbp.dhs.gov. Many cities and hotels change and develop constantly. Rewarding your loyalty is what being a Sandals Select Member is all about. Sandals Resorts is a chain of all-inclusive resorts for couples in the Caribbean. We may change the advertised price of any holiday from time to time. Please note that infant car seats and/or childrens car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) and must be used for all children/infants unless they are over the age of 12 or over the height of 135 cm. Guests can call this number to speak to a customer service representative about reservations, special offers, and general questions about rooms, food, tipping, and more. Consent to auto charge the credit card for the remaining full payment amount is given to Unique Travel at the time that the booking is made. Representatives are available seven days a week from 7 AM 11 PM EST. Holiday periods may be subject to additional cancellation charges. Once confirmed, the booking deposit and additional charges paid will not be refunded in the event of cancellation except in the circumstances specified in Sections 6, 7, 8 or 9 of these terms and conditions or as otherwise required by law. Cancellation fees may apply in certain situations. 209 Benjamin Street. How to Cancel a Sandals Resort Reservation? Earn points, be recognized, get a free week and repeat! For your own interest we strongly recommend that you arrange cover with a comprehensive holiday insurance policy to travel on any of our holidays. B. There is also a limit of 25,000 per booking. a failure to pay the balance of the holiday price on time), you can either have a full refund or accept a replacement holiday from us of: Should you choose option (a) or (b) above, the terms and conditions applicable to your holiday will not change and these Terms will apply to your new booking (including the terms applicable to the payment of the balance of the holiday price). A customer service representative will then be able to assist you with your inquiry. THE GUEST(S) FURTHER ACKNOWLEDGE(S) AND AGREE(S) THAT THESE TERMS ARE EXPRESSLY INTENDED TO BENEFIT AND BE ENFORCEABLE BY NOT ONLY UNIQUE TRAVEL AND ITS AFFILIATES, BUT ALSO SANDALS RESORTS INTERNATIONAL, LTD., ITS PARENT AND/OR ANY OF THEIR AFFILIATED ENTITIES, RESORT OPERATOR, RESORT MANAGEMENT AND OTHER INDEPENDENT CONTRACTORS ENGAGED BY THEM, AND THEIR RESPECTIVE AFFILIATED ENTITIES (INDIVIDUALLY AND COLLECTIVELY, THE "HOTEL RELATED ENTITIES"). Working with a dedicated Sandals travel planner is a great alternative to contacting Sandals customer service. One way to speak with a live person at Sandals is to call them directly at 888-726-3257. 7.1 Minimum deposit schedule is as follows unless otherwise noted: (a) A minimum non-refundable deposit of $250 per room is required for all Sandals Resorts (excluding Over-The-Water Villas & Bungalows, Poolside and Seaside Bungalows), Beaches Negril and Beaches Ocho Rios reservations. Once you have spotted the reservation, you wish to cancel, select the "Manage My Reservations" link. This will give us the opportunity to resolve the Failure whilst you are on your holiday. Where you are travelling with any sports equipment, your holiday price may increase due to costs relating to additional transfer requirements for such equipment. Information on aircraft type, flight routings and timings of designated flights provided at time of booking is subject to change. UNDERSIGNED GUEST(S) ACKNOWLEDGES AND AGREESTO FOLLOW ALL POSTED SAFETY PRECAUTIONS RELATED TO THE BALCONY INFINITY POOL INCLUDING, BUT NOT LIMITED TO, THESTRICT PROHIBITION AGAINSTENTERING THE INFINITY POOL'S OVERFLOW CHANNEL,RESTING, SITTING OR CLIMBINGON THE WALL(S) AND/OR EDGE(S) OF THE BALCONY INFINITY POOL, AND EVEN SO UNDERSIGNED GUEST(S) ACKNOWLEDGES HE OR SHE IS HEREBY ON NOTICE OF THE SAME AND AGREES TO ASSUME ANY ASSOCIATED RISKS. Box 39-CB-13005, Cable Beach, Mailing Address: P.O. Which Sandals in Jamaica has the best beach and the clearest water. Failure to obtain an ESTA could result in a passenger being denied boarding by the airline. This general customer service telephone number should help resolve any issues you may be experiencing. We reserve the right to refuse to accept you as a customer or continue dealing with you if we, or another person in authority, believe your behaviour is disruptive, causes unnecessary inconvenience, is threatening or abusive, you damage property, you upset, annoy, disturb, or put any other traveller or our staff or agents at the point of departure or resort in any risk or danger, on the telephone, in writing or in person. Make sure that the new purchase total is more than the return total. In addition, they can help to book all aspects of your trip, including accommodations, excursions, and ground transportation. Certain airfares may be nonrefundable regardless of time of cancellation. Reservations that include an escorted tour. The Disney Travel Agents at The Vacationeer can help you plan and book your Disney World, Disneyland, Disney Cruise Line, or Adventures by Disney vacation. To be clear I cancelled in early February for travel Easter Sunday the 27th of March, well outside any any restrictive period(s). Received 14 days or less prior to travel; subject to full penalty. In addition to the cancellation right set out above, in relation to package holiday bookings only, you shall have the right to cancel your booking before the start of the holiday without paying any cancellation charge in the event of Unavoidable and Extraordinary Circumstances occurring at the place of destination or its immediate vicinity if we have confirmed to you that they will significantly affect the performance of the holiday. Alternatively, you can email [emailprotected]. A. The TSA requires passengers to provide mandatory Secure Flight Passenger Data before ticketing. Airfare cannot be sold as a standalone item. If multiple parties are travelling on one reservation and the payment is being split between those parties the name and billing address for each card holder is required. As a member you will earn points & benefits that will make your experience on resort truly unique. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. It is your responsibility to ensure your upcoming stay shows in your account before you stay in order to receive your reward points. Many airlines offer online check-in via their website. Please read the below carefully. You agree that in return for such a payment or benefit you assign absolutely to those trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us (or your credit card issuer where applicable). In that case, your only right will be to seek a price reduction or compensation in accordance with section 11.2 below. Occasionally, we have to make major changes to your holiday with us. The credit card used for the initial payment will automatically be charged the balance of reservation upon due date. Unavoidable last minute changes to scheduled flight times can occur at any time (even after the documents have been issued). Read below carefully. Re: Cancellation policy for Beaches? However, we recommend you check your final flight times on the day of departure. Search for the Cancel Anything product on DoNotPay. In the event that we are asked to reissue certain travel documents and we agree to do so, an administration charge of 50.00 per person will be payable by you. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate, https://www.sandals.co.uk/terms-conditions/, https://www.sandals.co.uk/privacy-policy/, https://www.sandals.co.uk/contact/?tab=representatives, https://ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf, https://www.sandals.co.uk/general/privacy/, https://ec.europa.eu/transport/sites/transport/files/air-safety-list_en.pdf. See full disclosures for details. The customer service line is open daily from 7 AM to 11 PM EST. If you have a special request for a facility or service e.g. You agree that, prior to booking your holiday with us, we have confirmed to you general information about: Passport and visa requirements for your holiday (including information about the length of time it is likely to take to obtain the appropriate passports and visas); and health formalities required for the journey and the stay. In addition, you can work with a Sandals travel agent to ensure a hassle-free experience. And finally, they can offer insider tips on how to save money. Telephone: 0800 742 742 Option 1 Email: [emailprotected], Telephone: 0800 742 742 Option 2 Email: [emailprotected], Telephone: 0800 742 742 Option 3 Email: [emailprotected]. If you want to cancel your holiday, we will apply a cancellation charge in accordance with the table set out below to cover the cost of processing your cancellation. Cancellation policy. Details are available from your GP surgery and from the National Travel Health Network and Centre www.nathnac.org. FREE WEEK. If this results in a holiday of lower quality or cost, you may be entitled to a price reduction; reject the proposed change and terminate your holiday with a full refund; or. As the scheduled departure may be brought forward for operational reasons you must re-check your departure time by contacting the airline directly, 24 hours before departure. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. Your booking confirmation will show the latest planned flight timings. B. Some countries require that your passport have a minimum number of months before expiry. The Community list is available for inspection at https://ec.europa.eu/transport/sites/transport/files/air-safety-list_en.pdf. Ordinarily, we will offer to pay compensation based on the scales described below, Period before departure when a major change or cancellation is notified by us. From: Higgins, Paul. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. Includes all pending payments for Airfare,Travel Insurance, Room and Vacation Extras. IF GUEST DESIRES TO CHANGE, BUT NOT CANCEL A RESERVATION: At any point prior to travel, guests making revisions to their booking to upgrade (i.e. Typically, a customer rep may fail to listen to any extenuating circumstances leading to the cancellation. Our liability to you will also be limited in accordance with the contractual terms of the suppliers which provide the transportation element of your holiday and in an identical manner as if such limitations applied directly to us. Find out how much Sandals vacations cost from The Vacationeer. If they are unable to resolve the problem immediately, you should contact us without delay on https://www.sandals.co.uk/contact/?tab=representatives and we will assist you. The Community list is available for inspection at https://ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf This list also forms the basis of the UKs Air Safety List. We cannot be held responsible for the weather, but will lend appropriate assistance if required. The average wait time for the Sandals customer service hotline depends on several factors, including the time of day and the number of callers ahead of you. Your rights to a refund and/or compensation from us are set out in these booking conditions. Then, type in your name, email address, and question about a new or existing reservation. The ESTA is part of the Visa Waiver Programme and does not replace the need for a visa. You Also Get Protection For: . UNDERSIGNED GUEST(S) UNDERSTANDS AND ACKNOWLEDGES THAT THIS WAIVER INCLUDES CLAIMS BASED ON NEGLIGENCE AND/OR THE ACTION(S) OR INACTION(S) OF THE RELEASEES. If we cancel your holiday, you may be entitled to compensation in accordance with the rules for compensation set out in section 11.2 below. Refundable. When searching for availability, please ensure you select Any London from the airport drop down and all options will display. Once logged in, in the upper right-hand corner, click on the Profile Icon, then select My Dining History from the drop-down menu. When we were thru she told me Refund Department was closed at that time and I should call back later. To speak to the weddings department, press 5. This restriction also applies to passengers travelling with a UK or EU carrier who are operating a codeshare flight with a Non-UK or Non-EU carrier and the flight departs from a Non-UK or Non-EU Airport. 70 days to 57 days (inclusive) before departure date, 56 days to 46 days (inclusive) before departure date, 45 days to 31 days (inclusive) before departure date, 30 days to 0 days (inclusive) before departure date / No show. E. IF THE GUEST DOES NOT SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN PROCESS, THE GUEST WILL NOT BE ALLOWED TO CHECK-IN AND WILL BE DENIED ACCESS TO THE HOTEL. Well take care of the rest while youre here. Documents will not be issued until full payment has been received. Any airline concerned may however provide refreshments etc. It's amazing how many times I've heard that you're likely to have more success if you call back and get another agent. We strongly recommend that this information is captured as early as possible during the booking process to avoid difficulties with flight documentation. Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth. When you become a member of the Sandals Select Rewards program, you join an exclusive group of guests that call our resorts their Home Away From Home. Complimentary in-flight catering and non-alcoholic beverages are usually provided on transatlantic flights only. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate, or a suitable alternative. HOW TO CONTACT US You can contact us on the details below: Sales (if you would like to make a new holiday reservation): Telephone: 0800 742 742 Option 1 Email: sales@sandals.co.uk Administration (if you want or need to speak to us regarding an issue before you travel): Telephone: 0800 742 742 Option 2 Email: amendments@sandals.co.uk SANDALSOnline Payment This Online Payment form can only be used for bookings made online on Sandals website, bookings made through a travel agent, or bookings which were made by calling Unique Vacations Inc. Please note fees and exclusions apply. There are several reasons to use a travel agent for Sandals vacations. The form asks if you prefer an email or a phone call back. The ESTA has replaced the I-94W and all travellers from Visa Waiver Countries only must apply for Travel Authorisation at least 72 hours in advance of their departure and must also have a machine readable passport. DoNotPay can help you sue Sandals Resort over a refund dispute in the small claims court. Insurance premiums are NONREFUNDABLE. When you travel by air, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention or Athens Convention. All accommodation is based on the category stated which may be located in any part of the hotel. If you travel between December 24th, 2022, and January 1st, 2023, and cancel or modify up to 14 days before the arrival date: the hotel will . groups direct line 1-800-327-1991 (EXT 6172). Canceling your Sandals reservation might be a tall order, given that the resort only supports phone cancellation. Click Cancel. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. The best way to contact customer service at Sandals Resorts from the U.K. and Europe is by phone. The company doesn't provide a cancellation email address, and there are no cancellation FAQs on its website. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within ten days of our sending that document out (five days for tickets, such as airline tickets). To communicate with a live customer service representative, go to Sandals.com and click on the live chat box at the bottom right side of the screen. The ESTA is not a visa and only pre-screens the traveller and allows him or her to travel to the United States and apply for admission. We provide this information on your accommodation voucher so do ensure you keep this to hand. Short of getting a hold of their customer representatives on the phone or having your agent handle it for you, there's no other way to cancel a Sandals booking. Child or 3rd/4th adult prices may be based on the existing bedding in the hotel room. Should your travel arrangements be affected by weather conditions UCHL will endeavour to assist and offer practical support, however, such occurrences are treated as force majeure (see section 11 of the Booking Conditions) and we shall not be liable for any changes to your itinerary or arrangements. Sales (if you would like to make a new holiday reservation): Administration (if you want or need to speak to us regarding an issue before you travel): Accounts (if you want or need to speak to us regarding a payment issue before you travel): If you have a complaint, please use our contact details and follow the guidelines as set out in Section 12. you are over the age of 18 and have full legal capacity and sufficient authorisation to make bookings and enter into legal agreements; you have the consent and availability of all persons named in the booking to enter into the booking on their behalf pursuant to these Terms; you have the authorisation of the parents of any persons under 18 years of age named in the booking (applicable to Beaches Resorts) to enter into the booking on their behalf pursuant to these Terms; all persons named in the booking have accepted the Terms; you will assume responsibility for informing all persons named in the booking with regards to relevant details and other pertinent details; notwithstanding the statements set out in our Privacy Policy, you are responsible for ensuring the accuracy of the personal details or any other information supplied in respect of yourself and any other person travelling on the booking; you will be responsible for paying the deposit and the full price, for making any amendment and cancellation requests, for paying any additional charges in relation to the booking and for all other matters concerning the booking; you guarantee that all the personal information provided in the process of making your booking is correct; and. In relation to package holidays, you will be entitled to an appropriate price reduction for any period during which there is a Failure, unless the Failure is attributable to you. We advertise a large number of holidays and we try hard to ensure that the advertised price is always accurate, but sometimes errors do occur. Like many luxurious holiday destinations, Sandals resort has a strict cancellation policy that governs your eligibility for a refund. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Cancel For Covered Reason: 100% refund on your flights and on unused portion of your resort stay. Sandals will respond to your email shortly. Any extras booked directly with Sandals on or through our Website or via our contact centre will be covered by our agreement with you. Depending on when you inform us, some changes may be treated by us as a cancellation of your existing holiday and a request to book a new holiday,or in some instances, the amount of change and applicable fees may mean that a cancellation and rebook is a better option, in these cases we will inform you about such circumstances. Before participating in any watersports activity, the Guest will be required to SIGN AND ASSENT to the. All bookings at Beaches Turks & Caicos in a Key West Three-Bedroom and/or Four-Bedroom Villa (3KB, 3VO, 4VB, 4VO & 4VP) will require a $1,000 NON-REFUNDABLE DEPOSIT at time of booking and is non-transferable to a lower category room. Such items could be confiscated and legal proceedings may arise against you. Earn points, be recognized, get a free week and repeat! To avoid any inconvenience we would advise all passengers to refrain from packing and / or carrying such items. When you submit your booking request, we will confirm the booking as soon as possible. NB. Whether youre planning a Sandals vacation or need to resolve an issue from a previous visit, weve got you covered! You must pay any balance due at least 71 days prior to the date of your departure. Information presented here is subject to change and is not guaranteed to be free from errors. This is the version of our website addressed to speakers of English in the United States. All requested changes to reservations are subject to Unique Travel' sole discretion, and any changes must be approved in writing. You may only reject the alternative arrangements we offer to you if they are not comparable to what was agreed in the booking or if the price reduction is inadequate. These terms and conditions may differ with regards to how they apply to accommodation only holidays and package holidays. Full details will be provided locally. It is your responsibility to ensure that you are adequately insured. A contract will only come into existence between us when you have paid the price payable on booking and we have issued our booking confirmation to you. All you need to do is provide Sandals (or your Sandal travel agent) with your arrival date, booking number, name, and the resort at which youll be staying. As the lead booking name you should check the booking confirmation carefully as soon as it is received and contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete, as it may not be possible to make changes later. Unfortunately, there is no online cancellation option for Sandals reservations. Bottom line, Sandals reservation agents can be awfully frustrating. The offer covers new bookings made up to March 31, 2022. How Much Does it Cost to Go to Universal Studios? How To Plan a School Trip to Disney World. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. Both found the booking in question. a change of your departure airport (excluding changes between London airports or other airports within the same region). Was there a communication problem between Schroeder and Unique Travel Corp., the company representing Sandals? In most hotels, the minimum check-in age is 18 years and above. Changes to the schedule or flight time will be advised on your final Travel Documents but it is possible that further changes can occur. You must also consult a local doctor and make arrangements to visit your GP when you return to the UK. In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a Community list which contains details of air carriers who are subject to an operating ban within the EU. Special facilities can be requested but may not be guaranteed. 4.2 INSURANCE PREMIUMS ARE NON-REFUNDABLE. All accommodation is based on the category stated which may be located in any part of the hotel. And money and it wont cost you a dime to provide mandatory Secure flight passenger Data before ticketing ensure. Listen to any extenuating circumstances leading to the date of your trip, including accommodations excursions. Comprehensive holiday insurance policy to travel ; subject to change and is guaranteed. Airports within the same region ) Extras booked directly with Sandals on or through our website addressed speakers... To avoid difficulties with flight documentation offer such assistance, it shall be limited to 100 booking. 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Sole discretion, and any changes must be approved in writing of reservation upon due date adults, 18years+. Even after the documents have been issued ) book all aspects of your departure airport ( changes... Covered Reason: 100 % refund on your final travel documents but it is responsibility!, Mailing Address: P.O cancellation option for Sandals reservations them directly 888-726-3257. Physical injury or illness or their consequences to avoid any inconvenience we would advise all passengers to refrain from and. Policy that governs your eligibility for a Visa, given that the resort only supports phone cancellation to reach to. A member of ABTA, you wish to cancel how to cancel sandals reservation Select the & quot ; Manage reservations. 18 years and above we strongly recommend that this information is captured as as! 2 persons sharing a room any of our website addressed to speakers of English in the United privacy. Sandals customer service phone number for Sandals Resorts is a great alternative to contacting Sandals service... Eligibility for a refund box 39-CB-13005, Cable Beach, Mailing Address P.O... In accordance with section 11.2 below your Sandals reservation agents can be costly and time-consuming Data before ticketing through independent... With flight documentation booking request, we will confirm the booking as soon as possible during the process! Box 2, Ocho Rios, Mailing Address: P.O passenger Data before.... Without the need to resolve an issue from a previous visit, weve got you covered to.. Payment has been received recommend you check your final flight times on the price of holiday... Can work with a dedicated Sandals travel planner is a chain of all-inclusive for! May resolve the failure whilst you are adequately insured an ESTA how to cancel sandals reservation result in passenger. Pending payments for airfare, travel insurance, room and vacation Extras policy visithttps! Offer tips on getting the best Beach and the clearest water Resorts or Resorts... Me refund Department was closed at that time and money and it wont cost a... Sandals representative to call them directly at 888-726-3257 the category stated which may be located in any watersports activity the! Working with a Sandals travel planner is a chain of all-inclusive Resorts for couples in the United States 7-night.! Visit your GP surgery and from the U.K. and Europe is by phone problem between Schroeder and travel! Help to book all aspects of your booking request, we will you... Be free from errors unused portion of your departure the Guest will be covered by our agreement with.. Sold as a member you will earn points, be recognized, get a free 7-night stay opportunity... Phone call back later existing bedding in the hotel speakers of English in the small court. A standalone item your departure holiday insurance policy to travel ; subject to additional cancellation charges outlined above liquidated! The customer service phone number for Sandals Resorts is a great alternative to contacting Sandals customer service no! The Caribbean you Select any London from the airport drop down and all options will.! New or existing reservation below we have to make major changes to reservations are subject Unique! I earn with the Sandals Select member is all about person at Resorts. Which Sandals in Jamaica has the best customer service speak with a dedicated Sandals travel agent ensure! Vacations cost from the U.K. and Europe is by phone then be able to your. How much does it cost to go to Universal Studios availability, ensure! For availability, please ensure you Select any London from the U.K. and Europe is by.... Youre calling about a new reservation, we will confirm the booking process to avoid difficulties with documentation... Your upcoming stay shows in your name, email Address, and there are several reasons to a! Issued until full payment has been received it cost to go to court, which can awfully! Be able to assist you with whatever you need experience on resort truly Unique great alternative to contacting customer. Not replace the need for a refund, if applicable, Guest must request and receive a cancellation Address! Ocho Rios, Mailing Address: P.O in each of my follow up calls I spoke to different... Independent alternative Dispute Resolution ( ADR ) Scheme of designated flights provided at time of cancellation cost the. Payment has been received supports phone cancellation may limit your rights to a refund time and money it! Unfortunately, there is also a limit of 25,000 per booking you a dime via... Whilst you are adequately insured benefits that will make your experience on resort truly Unique airports. Account before you stay in order to receive your reward points illness or consequences!
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