Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Great staff, great cleaning, great animation team, great food and great people overall. SwimUp rooms very nice and big enough. The design of the hotel is breathtaking. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Very nice, brand new hotel. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Previous reviews really did seem concerning hygiene issues etc. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. It could of been a brilliant holiday, the hotel was nice, food was good. Tripadvisor performs checks on reviews. Previous reviews really did seem concerning hygiene issues etc. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Very nice, brand new hotel. Advertised as 5*, Im afraid thats a joke. This is the version of our website addressed to speakers of English in India. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Overall great stay. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. Absolutely has gone downhill from last year. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Therefore, please rest assured that we take every complaint very seriously. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Food- very so so. Review collected in partnership with riu.com. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Very difficult to book the specialist restaurants. See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. They didn't help we still had really bad diarrhea. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Thank you to everyone at the hotel for making our holiday so memorable. There was lots of choices but not easy to find something plain. Voli Case vacanza Ristoranti Cose da fare . Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Drinks - An absolutely great selection of drinks available all inclusive. We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Own or manage this property? HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. BORK. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We requested a room block via email before we arrived and this was honoured. We hope you allow us the chance to share a more positive experience with you soon. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Food- very so so. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. We were only at the hotel for a week but it was quite samey. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. To do list Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. It does the job but dont expect anything special. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Got potential, shame about the food poisoning, Highly recommended . We both had blood and poo test taken. Hotel is really nice. Hotel Riu Palace Santa Maria 5*, -: . I was put on a drip for over an hour. Please see our partners for more details. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. more. More. Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! This is the version of our website addressed to speakers of English in Canada. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Food is delicious and plenty of bars to enjoy drinks and entertainment. EntertainmentNot bad at all. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Tripadvisor performs checks on reviews. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Im sure I could have asked for an extra but it didnt bother me enough. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. They are fighting all day. Just amazing, our room, the food, the cleanliness, the staff and the drinks. People are very nice and we can't wait to come back to this place another time. Ask Nick G about Hotel Riu Palace Santa Maria, Ask jennettetaylor about Hotel Riu Palace Santa Maria, Ask tallantz5 about Hotel Riu Palace Santa Maria, Ask VaniaRRodrigues about Hotel Riu Palace Santa Maria, Ask Adventure11030140913 about Hotel Riu Palace Santa Maria, Great hotel, great staff, lovely beach (shame about the mosquitos! Our goal is to provide good food, so we are very sorry to learn that you did not it. The gymIm an avid gym goer so I was hoping for more, but its pretty basic. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Mainly.. hotel was ok. It was 17% rooms in used. Mainly.. hotel was ok. Pool service during day is random and sporadic too but more acceptable than of an evening. Maybe some people just like to criticise although there is actually nothing to complain about. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. It was never even a thought. The food was lovely with a good selection for breakfast, lunch and dinner. Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. Coffe -perfect, drinks-very poor the worst were dogs on a beach. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. What food & drink options are available at Hotel Riu Palace Santa Maria? We had a great holiday at this hotel . Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1,310 opiniones y 2,186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. Claim your listing for free to respond to reviews, update your profile and much more. Wait staff constantly using anti bac using cutlery to lay napkins etc. Are there any historical sites close to Hotel Riu Palace Santa Maria? The hotel is spotlessly clean, the staff work so hard and was all very pleasant. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We visited spa with my husband (Massage for two): very professional, recommended. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. Due to covid, many of the restaurants and pools were closed. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Room was very clean and new ones. Fortunately, you used our medical service, which was able to help you and that you then received care and medicine at the clinic. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Not what we would have expected and really disappointing. Yawn. Yes, free parking is available to guests. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. Restaurants near Hotel Riu Palace Santa Maria. more. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. See 1,298 traveller reviews, 2,174 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. We are very sorry to hear that your experience did not meet your expectations. This is the version of our website addressed to speakers of English in the United States. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Waves was so huge, No Kindze can go to the ocean, its to dengerous. This is a 5* hotel, and the staff are all great. Tui basically blamed us for not washing our hands and drinking too much. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. It was never even a thought. Ask Trail39350456461 about Hotel Riu Palace Santa Maria 3 Thank Trail39350456461 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. For the party people. Yawn. Lots of reviews moaning about toilets being few and far between. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. Taxes and fees that are shown are estimates only. On the whole, we really enjoyed the food and had no problem what so ever. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. SwimUp rooms very nice and big enough. We felt very safe and well looked after and it felt so good to be part of a restart for tourism in Sal Island. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Vluchten Restaurants Dingen om te doen . In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Hotel Riu Palace Santa Maria: Erwartungen wurden bertroffen - Auf Tripadvisor finden Sie 1'291 Bewertungen von Reisenden, 2'171 authentische Reisefotos und Top Angebote fr Hotel Riu Palace Santa Maria. Food quality and variety wonderful and the entire staff so pleasant. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. You also can experience the island, whilst traveling to the harbour. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.308 beoordelingen, 2.186 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Drinks were great apart from the odd cocktail.depended who made it! The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Yawn. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We always found a sunbed.there's thousands. We hope you allow us the chance to share a more positive experience with you soon. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. Own or manage this property? 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Are any cleaning services offered at Hotel Riu Palace Santa Maria? Fantastic, beautiful hotel. They are fighting all day. Dear Guest,Thank you for the time you have taken to write us about your experience. Voos Aluguis de temporada Restaurantes . Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. The room and whole resort was spotless. you to buy trinkets etc.Very pleasant mind you. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Excellent hotel in a fabulous location. Room was very clean and new ones. The rooms were very clean . Tripadvisor performs checks on reviews. Day and evening entertainment. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. Derudover har Hotel Riu Palace Baja California pool og restaurant, hvilket giver dig et pusterum i din travle dag. Which languages are spoken by the staff at Hotel Riu Palace Santa Maria? 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