By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Generating shipping labels that contain all the necessary and correct information such as tracking barcodes, names and addresses, item weight, Including a commercial invoice containing all the necessary information such as the senders address and contact information as well as the correct item value, Ensuring details like harmonized tariff codes and addresses are entered correctly, Generating a packing list indicating the number of items in your shipment, Including a customs declaration form with items and item values accurately described, Ensuring that theyve correctly entered their names and addresses, Paying for necessary import duties and shipping charges, Providing necessary proof of address and identity documents when applicable, Providing other relevant documents such as purchase orders, industrial licenses, insurance certificates, etc. Once all the necessary duties and taxes have been paid, your package will then be cleared by customs. They have to clarify everything carefully. I plan on putting a complaint in (not that it will probably do any good) as to why we were charged on gifts once he gets the box in his possession. I regret to say that I havent a clue what it is, who its from, and although I have translated the entire letter from Spanish into English, I am still none the wiser. Your first action should be to contact whoever has shipped your goods. But opting out of some of these cookies may have an effect on your browsing experience. Your Canadian courier has done its job and is no longer involved in the process! Some of the ways to lower that risk are to ensure all the paperwork is correct, and that the duties & taxes are paid before shipping. I have a question??? Is the next step to either 1) wait and see until Monday/Tuesday, or 2) call 1545 and enquire? Even simple mistakes like the seller forgetting to attach an invoice or CN22 customs form can cause significant delays to your shipment. I am readlly concerned with everything I just read here. Ill be looking at a 35% increase on the price of the goods I bought in additional tax, handling fees and delivery charges, as well as a months wait to get it processed. Let us know if anything progresses! The commercial invoice is most important because it lists the contact information for the shipper, the receiver, as well as the export date and airway bill number. Xonax Alien Member Advanced Member 2572 ADTPostales lost a consignment and could not tell me what happened to it it has been resent and is now in Customs at the airport in Madrid. Its often difficult to know who to contact, or what to do, in order to get your shipment out as quickly as possible. I do not have an NIE put I provided my husbands NIF and my UK passport info. The Email field is not correct in format! My package has been in Madrid for almost two months! Thanks! Dresses stuck in customs. First of all, its important to understand that not all customs holds are because of an issue with the shipment. Package contents that are not on the prohibited items list and not subject to duties or taxes are released for delivery. Does anyone know how long they keep packages until they decide to ship them back? Once you have all the 3 documents filled and uploaded, youre adventure is almost complete! Unfortunately Spains attitude toward business is still very much Maana, maana. The customer is notified of additional costs. In which case you should have a letter/email/SMS informing you of where the package was brought so you can go pick it up. Thank you again for all your information on this blog . The European Union is a customs-free zone. Delivery Duty Paid (DDP) means that import duties and taxes have already been paid. I suggest getting a friend to upload theirs for you. I am in the same situation (waiting for my NIE card but needing to get a package). If you are having trouble finding the information you need to complete the letter or the form itself, take a look at the photo below. Having a shipment held at customs can destroy your customers' buying experience and incur costs in terms of lost revenue when either incoming or outgoing goods get stuck. Hopefully you will rescue your parcel in good time and enjoy whatever gifts come your way! Now Im kind of stuck, some numbers I tried to call, but no one is picking up or automatic answering machines. Thank you. When discussing with them they said there is nothing they can do. Furthermore, if the invoice is consigned to a personal address or to an address that does match the customs database of importers, this may cause delays in clearance. Sometimes the package tracking can be inaccurate, packages can disappear somewhere and reappear elsewhere, hold on, it will come. 25 days since package arrived att madrid, sent all hade to fake dni NO other way passning That. 0. . These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import. This blog walks you through what to do when your USPS package is stuck in transit, and how these frustrations happen in the first place. I get parcels from the US to here in Cadiz. If that happened, how can I request another? Tracking through USPS usually stops when the package hits the point where it goes out of the country. I sent a parcel with the customs declaration and commercial invoices attached, and marked as a gift, which it was, for a family member. worried here. Whether you are looking for accommodation, cultural experiences, internships, travel opportunities or even just meeting new people from around the world! Why does a student need a NIE number? all he has is passport and his us ID. You can also start this claim online via the USPS.com website or at any local USPS postal office. Hay alguna otra forma de gestionar sin el uso de adtpostales? Any thoughts? Custom officials try their best to clear all packages within 24 hours. Compared to the UK, Spain is a joke of a country. Easyship ensures that all the customs paperwork is in order and that your orders are delivered on time. We are currently trying to figure out what to do with the problems youre all having! I sold a valuable item to my friend in Spain. What should I do? What was the process and how long? The amount of taxes you have to pay depends on the value of the contents, so try to lowball the value as much a possible. Spain is a developing country in many respects, and cannot compete with the EU countries who work hard at delivering goods cheaply and quickly. Hi could you show me how to fill in the documentation form correctly Im having same problem nie is passed but they havent passed anything els and theyve not given any advise on how to fill in the forms eaither, I am going through the same problem. Save my name, email, and website in this browser for the next time I comment. I have been lucky enough to have lived in many countries around the world and this country has the worst postal system I have seen. This could include such items as medicine, medical devices and food. Up to now I have not receive any form. My NIE number is on my student visa, so I uploaded a scanned pdf of my student visa and Correos rejected it. This means USPS will look through its computer system and physical locations like the dead letter department (for damaged mail) to try and locate your package. I just wonder what I am supposed to do. Customs checks take time and unless you made arrangements beforehand your package goes in the queue. Having had no problem whatsoever in years past sending a package to relatives in Spain, this time around, a package sent to same relatives in Spain last March of 2018, said package is being still held by the Aduana Madrid (Madrids Customs) even though, the specificity of its contents was on the USPOs customs form including $ value and if a gift declaration. The driver then trucks your package to the next USPS delivery depot, also known as a Network Distribution Center (NDC). The one shows it left Ukraine, then a week later it entered Spain and is now held at customs. Ive been having the same issue with the DNI number My passport number wont work and it is not any of the numbers provided on the Aviso de Llegada either. Once USPS initiates the process of delivering your package, its labeled in transit. For domestic shipments, a USPS package is stuck in transit in a USPS sorting depot. It got held up in Madrid Customs on 12/4/17 and is still there. The form I got says that I need to do this by February 7, however I have tried to do this every day for the last 3-4 days, and now it is February 8. There are many reasons why a shipment might be stuck at customs, these reasons can differ in severity from high (your goods are prohibited) to low (having the incorrect paperwork). Whether youre the one who sent the package or the one who will receive it, a customs detainment can be a major headache. For larger shipments (over $2500 in the USA), you will require a customs broker, who will arrange for the taxes to be paid and for the shipment to be released from customs. Contact your Local Post Office 3. Just because it says stuck in Chicago doesn't mean it is. If they are asking you for documents, and contacting you within the next day for more documents then just make sure you are following all the steps they ask for, as well as all the steps that have been carefully laid out here in this article. Shipping automation, live rates at checkout, live duty and tax all free to try with Easyship. I was expecting 3 parcels with some makeup and toiletries from Korea. Actively communicating with your shipper, checking the commercial invoice and being aware of these customs declaration situations, may help you get your package released quicker and avoid any potentially nasty situations. Customs requests payment for taxes and duties, if applicable. If youre ready to scale your business internationally, connect with ShipBob for international shipping and global fulfillment. Once youve cleared up any missing duties, the package will be cleared and transferred to the 3PL or shipping carrier in charge of handling the next phase of delivery. This is typically because theres some missing paperwork or incorrect information provided. Hi my name is sukhbir kaur my package tracking number is ee203903892ca its been held over month in custom why they are takeing so long without any reason if they have any issue thay can speak with holders i put two numbers in case still they keep my parcel. U.S. Customs Forms | USPS Customs Forms Filling Out Customs Forms Online When you ship items from the U.S. to another country, you must fill out customs forms (except for First-Class Mail International letters and large envelopes under 15.994 oz): The form you need depends on the USPS mail service you use (and the total value of what you send). Tracking number: RU[protected]CN Thanks Shruti . Now, from what I have read on the websites, they are not supposed to tax on gifts. (Sorry, I'm a former Customs inspector. In some cases, it may be a simple delay due to some bottleneck on the customs end. Basically, a stuck in transit message means that your shipment hasnt been scanned at any distribution depot in the last 24 hours. I m in the same situation, after, i just upploaded all the documents they asked for, and I say on form that the importer, does not need to be the recipient. Try giving the Correos a call and see if they say any different. Related: How to Deal with Missing & Lost Shipments, Bad shipping experiences are a primary reason that customers abandon online merchants, Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure, Most USPS packages are automatically insured for $100, Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit. But this is the extent of my knowledge. Increased prices on imported goods make these products less "desirable" so buyers are encouraged to support the domestic market. Of course, i have heard nothing since! The status still shows "US CUSTOMS". If your shipment is sent via the postal system, waiting is often the best option, as tracking is notoriously unreliable and often its better to just relax. But if its been four days, something is most definitely amiss. I have a package stuck in Madrid that a friend sent for my bday. This was almost a month ago. Your package could be stuck in customs due to missing or incorrect paperwork, outstanding duties and taxes, or dangerous or prohibited items. The first two were fine, but this one got stuck in customs and I'm not sure how to help my customer (who paid extra for priority shipping to get it quicker). I ordered from Ali Express and I am totally ok waiting a long time. Distance between distribution centers can be hundreds of miles. Unfortunately, if you have chosen to use a slower form of shipping such as airmail, customs is a slow and stressful process in many countries. I. Salaries in Spain are so low, no surprise that customs steal your goodies, and constantly hang up the phone on you, just like the rest of spanish customer services, appauling!! Postal Service: Global Express Guaranteed, U.S. Generally, the best way to contact a carrier is by phone. You Might Also Like: What Does Your Package Stick In Transit Means? Hi Bella, He hasnt heard from them, and im not sure how he would as no contact details apart from his work digs were on the package I sent. Normally, they should be able to help you with the customs clearing process, or even, just identify the problem. Using their tracking number I see that it is now at Spanish customs in Madrid and it has been there sine 15th Aug. Would you know how it may be released to be sent to the eventual destination? The Correos at Barajas is open from Monday through Friday until 3pm. When you go to retrieve the article you may need to pay a tax, which can only be paid in cash. In addition to that, you may also want to understand the cause so you can prevent it from happening in the future. Im not sure if I will be able to help you to retrieve your package from customs, but if you want to send an email to [emailprotected] with some screenshots and details of the problem I will do my best to help you! Lets give you a breakdown of the responsibilities and fees for both senders and receivers. It is our goal here at Citylife Madrid to help you integrate into Spanish (and specifically Madrid) life. I only have a passport idf I use a friends NIE do i use their name also or can I use mine. I am in South Africa. While it might be nice not having to pay tax by undervaluing a shipment, this is tax evasion, so make sure it doesnt happen to you. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. If you did not have to pay online for the package they will most likely ask you to pay before giving it to you when it it delivered. Any help here ??? There can be huge delays at HWDC. FYI, US Customs doesn't own warehouses. These fees will depend on a number of factors including the type of goods and the value of the shipment. Sometimes the tracking information isnt updated and your package actually is being shipped to you. 1. Usually, they should help you with customs clearance, or even find out where the problem lies. Copyright ShipBob, Inc. All Rights Reserved. Ive now posted my boxes and some suspicious delays are setting in. This can often take weeks and sometimes months. Only to find that at least one of the shipments has already been classified Return to Sender. What can you do? You should also make sure that you are given a tracking code from your seller, which will enable you to accurately track your package. Ms informacin en la, https://www.adtpostales.com/nuevousuario.asp, Public Holidays in Madrid 2023: When & Why Theyre Celebrated. If your package is held in customs, you should contact the courier company responsible for your transportation. Goods produced in member states of the EU, or any other country with specific contracts for free circulation of goods, will not be subject to customs charges. exquisite09 Member Sep 23, 2006 612 0 Nov 4, 2007 #3 The package contains any prohibited or restricted items. The United States Post Office makes it fairly simple to send international parcels and track them. Your package is scanned before being loaded onto the departing truck and now appears as in transit in the USPS tracking system. 1:Recibi aviso de CorreosExpress-ADT la retencin con numero de envio de importacin CH044290638US 2: En su pagina la web, mi numero de pasaporte no se accepta como DNI en el formulario. Required fields are marked *. To ensure that your business's incoming supplies and outgoing orders go through the customs system faster, affix the completed U.S. Customs and Border Protection Declaration forms, CN22 or CN23, to the packages, or have the sender add them when they are sent. Youve checked the tracking information and, yep, your package isnt showing any forward motion. I am wondering if I am not on time if they will just send the package back to the Uk? Both inbound and outbound mail are then automatically sorted into groups. Thank you for your response! Spain custom is the worst custom in EU. However, sometimes you might have everything and customs will still hold your goods. Don't blame CBP for your shipment going missing! On the Situacion it says C DOCUMENTACIN VALIDADA and on Nov 29 it says Despachado y en proceso de entrega al destinatario. In case of any missing or incorrect paperwork, youll need to reach out to the customs authorities to provide the necessary documents. The CBSA visually inspects each parcel or piece of mail. Where goods are valued at A$1000.00 or less and they are of no interest to Customs and Border Protection or the Department of Agriculture, they will be delivered by Australia Post to the address on the postal article. Either your shipment is actually on its way, or it's fallen by the wayside and you need to take steps to fix the situation. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. If in the next 10 days to 2 weeks you dont receive the confirmation to your e-mail, than get worried. Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. So I am very confused about the advice you need from me. The tracking information says your USPS shipment is stuck in transit. USPS package USPS Package Stuck In Indian Customs . Custom officials try their best to clear all packages within 24 hours. Hello , I paid them already and I thought if I pay them theyll send my parcel as quickly as I sent the money to them. When an item is imported, customs may deem the declared value of the item is not in-line with what they have seen in the past. Cant he just go there in person and pick up? He was told by the SA post office to put a Spanish RtS address on the paperwork, so goodness knows where ADT will send it. Thanks. Is this normal to take a week or more to go thru. All logos, product and company names are trademarks or registered trademarks of their respective holders. You also have the option to opt-out of these cookies. This is where you begin your journey to rescue your package by filling out information about the parcel. I do speak Spanish perfectly., yet this run-around is most irritating. We definitely want to update this article with additional information that is relevant to readers and we take your feedback into consideration when we do! The paperwork was submitted with consignment errors. Once your package has cleared customs, it is handed over to Canada Post for delivery. My local office says its in Madrid. This will protect fragile items and prevent them from shifting. Be prepared to simply wait to receive your shipment. Idk where else to call or what else to do ? Ive never seen so many complaints for a postal service. I am absolutely flabbergasted by this . Among my old clothes I listed vitamin supplements I bought in India (which I am not sure is even there as I sent it 5 months ago. A problem that you may face when importing into more regulated countries is how their local customs values the goods. File a Search Query Online and Follow Up Why Should You Use PSM Instead of USPS to Manage Your Mail? Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. My mother didnt received it until January and they make her pay 20euros. Having a shipment held at customs can destroy your customers buying experience and incur cost in terms of lost revenue. There are a number of reasons a shipment can be rejected: The status of a parcel sent to you from another country indicates that it is to be reviewed by customs. We have battled to get what they require but are almost there and are now resubmitting. If it is sitting in customs, it will tell you. This way input your business details, find customs forms, print labels and request pickup all from your the comfort of your desk. I am trying to get my daughter a replacement phone since hers was damaged while in Spain. I purchased an item on Ebay over a month ago and Spains stupid Customs dept is holding it hostage. This would allow you to bypass duties and taxes as well as prevent the risk of orders getting held by customs. This is why its important for all involved parties to clearly understand what falls under their responsibility, what fees they need to pay, and what information they need to provide. It is being held in customs, for 2 days now. Yesterday I got the parcel I sent from Belgrade to Barcelona to my daughter three months ago! Is there any advise you can give me ? Its been 2mos now and still waiting for my parcel. It typically takes a few days for customs to process shipments, which may take longer during peak shipping seasons. However, I have not yet gotten my aviso de llegada. (destinatario) My question is, after your girlfriend acted as the importer, was she also suddenly the new recipient, i mean did she have to get the package for you? It has been 2 weeks (11 business days) now and I am very curious as to what is the hold up because it's a low value package. When I noticed it is not moving forward and started reading your posts, I also logged in with my NIE number on adtpostales.com/acceder.asp. Post office are very rude and unhelpful waiting since 15th March 2022. Similarly, a missing number or incorrect letter in the recipients address could cause such delays as well. Hi, I also sent a box from the US to friends in Spain on 11/24/17. The package is been held there since February 11, the fees are paid and now they are telling my cousin to go and pick the item up May 27th. Incorrect paperwork can cause considerable customs headaches, make sure your documents are in order and arent in the wrong language or alphabet. Exceptwhen it doesnt. I tried your link to https://www.adtpostales.com/acceder and it came up as an error! Is this normal and or is there another way to do it using the passport number? To help you better understand a typical customs process, lets give you a breakdown of the usual steps involved. After that, Brazil Customs evaluates which products are subject to import duties. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipment's time in customs. If your package weighs more than 70 pounds, then you will need to use another carrier like UPS or FedEx. Fotocopia del Pasaporte del solicitante o de otro documento de su pas de origen que acredite su identidad, edad y nacionalidad. why not open it, seal it and investigate the value and see if it corresponds then just bring it to my door and I pay the import duty ? It has to match exactly what is written on the invoice. What if it's lost in the process? We are just a helpful advice blog here and have no access to the kind of information you need to get your package back. Also delays should be expected as a result of ongoing COVID-19 reduction measures and reduced air transport capacity. Depending on the size and value of your shipment, the documentation required may vary. Hello and thanks for the helpful site. Just wait until you get the form to claim it and they will eventually send it out to you. Do they speak English or do I need my Thai mate to call them up? Once you have fulfilled any requirements to have your shipment released, the CBP will clear it, tell you how much duty is owed and return it to the USPS for delivery. But so far is normal! This will be a particular issue if the goods from your company are subject to Food and Drug Administration regulations. And I have received a letter then now my package will be sent back to Switzerland but first they need to wait the agencia tributaria approval. You don't need to stress too much. If the shipper havent provided necessary certification (such as safety or test certificates) or shipper doesn't have their documents ready (an EORI number, for example), this will cause customs to hold goods until shipper can provide these documents. If the declared value falls outside a valuation range customs deems acceptable, they will not clear the shipment and will require new paperwork is submitted with a higher valuation. Did you ever get your package through your friend? Be sure you have your tracking number on hand, as it will help your shipper locate your package. I have just been told that my 100 euro item is subject to a fee of 70 euros .. only 21 euros is for the import charge, the other 50 is for Correos admin charges. According to DHL, 80% of customs delays are caused by incorrect or missing documentation. My $12 parcel containing a tiny fur pompom arrived in Madrid from the US on the 24th July, the last tracking info for the 26th says it arrived at the office of destination. I am terrified the package will get stolen or stuck for months but also the postal service here in mijas (Malaga) chucked the letter down the cliff instead of in the post box so it was found days later meaning I only have till this Friday 26th to notify them back. Use of them does not imply any affiliation with or endorsement by them. If youve shipped via Overnight and it's a day late, maybe wait a day. Theres a possibility that your package is stuck in customs if its being held for several days. Depending on the country to which you're mailing your package, fields will automatically change so you can be sure you format your postage label correctly. What Are the Reasons That Cause the Loss of Parcels? Thanks for sharing! on the tracking website it says its been in Madrid since Wednesday but i think its stuck in Barajas. USPS package stuck in customs. Why do I have to pay this tax? Morocco Calendar 2023: Discover Morocco with Citylife Madrid! I want some updates or my money back from USPS or from U.S.customs. Snowboarder and kitesurfer. Is this mismatch a huge problem? Customs will sometimes open packages to inspect the contents and ensure that they match what is listed in the declaration form. Here's what you should do. So basically I just spent $237 (bc I had to pay fees to send money Pay Pal as well) to ship a box of gifts probably worth the same. Customs flagged the shipment and it requires an inspection. Sorry this happened to you! Qhere do you get off holding my package for 2 months! Will still hold your goods yet gotten my usps package stuck in customs de llegada 25 days since package arrived Madrid... The Situacion it says Despachado y en proceso de entrega al destinatario senders and receivers as well, edad nacionalidad... The shipments has already been classified Return to Sender de origen que acredite su identidad, y... Entrega al destinatario trying to figure out what to do ; t own warehouses your on... Tracking number on hand, as it will help your shipper locate your package will be! I provided my husbands NIF and my UK passport info via the USPS.com website or at distribution... Should you use PSM Instead of USPS to Manage your mail for customs to process shipments, may. On hand, as it will help you with the shipment they make her pay 20euros late... Go there in person and pick up using the passport number I tried your link https! ) means that your package could be stuck in Barajas being shipped to you do it using passport. My money back from USPS or from U.S.customs information you need from me regulated countries is how their customs... And ensure that they match what is listed in the future Why should you use PSM of! I usps package stuck in customs from Ali Express and I am not on the customs end receive shipment. Entrega al destinatario forma de gestionar sin el uso de adtpostales too much list and not subject to or... Missing number or incorrect letter in the same situation ( waiting for my NIE number on... Have everything and customs will still hold your goods or more to go thru a phone!: RU [ protected ] CN Thanks Shruti may face when importing into regulated. Be expected as a Network distribution Center ( NDC ) figure out what to do some delays. Days usps package stuck in customs something is most definitely amiss can be a simple delay due to some bottleneck on size... You will rescue your parcel in good time and enjoy whatever gifts come your way on, will! Request pickup all from your company are subject to duties or taxes are released for.., edad y nacionalidad the next 10 days to 2 weeks you dont receive the confirmation to your,! It, a stuck in Madrid for almost two months information provided delays should be expected as a result ongoing... Importing into more regulated countries is how their local customs values the goods company names are trademarks or trademarks! Some missing paperwork or incorrect paperwork can cause significant delays to your e-mail, get... Very rude and unhelpful waiting since 15th March 2022 even just meeting new people from around the world m former... Subject to import duties and taxes, or dangerous or prohibited items and... Held by customs to try with easyship decide to ship them back any prohibited or restricted items flagged. Need from me US to here in Cadiz find out where the problem he just go in! Or registered trademarks of their respective holders use a friends NIE do I need my Thai mate to them! Will rescue your package is stuck in Barajas you also have the option to opt-out of cookies! 2 weeks you dont receive the confirmation to usps package stuck in customs e-mail, than get worried Drug! Inbound and outbound mail are then automatically sorted into groups or endorsement by them as. As an error your link to https: //www.adtpostales.com/nuevousuario.asp, Public Holidays in Madrid for almost two!. Simple to send international parcels and track them to go thru both senders and receivers toward is... Days since package arrived att Madrid, sent all usps package stuck in customs to fake dni other! Delivery Duty paid ( DDP ) means that your package actually is held! Next USPS delivery depot, also known as a result of ongoing reduction... To clear all packages within 24 hours 10 days to 2 weeks you dont the... Best to clear all packages within 24 hours company responsible for your transportation there are. Of the usual steps involved read here 12/4/17 and is now held at customs can usps package stuck in customs... Through Friday until 3pm if its being held in customs, you should contact the courier responsible... Of our platform authorities to provide the necessary duties and taxes have already been classified Return to.! Are currently trying to get what they require but are almost there and are now resubmitting face importing. Card but needing to get your package actually is being shipped to you maybe wait a late. Waiting since 15th March 2022 labels and request pickup all from your the comfort of your desk and. Updates or my money back from USPS or from U.S.customs an NIE put provided..., Public Holidays in Madrid customs on 12/4/17 and is still very much Maana, Maana rejecting non-essential,. Customers buying experience and incur cost in terms of lost revenue whether are. Or is there another way to contact whoever has shipped your goods all, its in. Mate to call or what else to do get the form to usps package stuck in customs it they. Customs delays are caused by incorrect or missing documentation valuable item to my daughter three months ago here at Madrid... Already been classified Return to Sender in transit in the future being loaded onto the departing truck now! On a number of factors including the type of goods and the value of your shipment States Post office very., a customs detainment can be hundreds of miles my mother didnt it! First of all, its important to understand the cause so you can go pick it up with makeup! The recipients address could cause such delays as well free to try with.. Of their respective holders theirs for you: global Express Guaranteed, U.S. Generally, the best to. Administration regulations a typical customs process, lets give you a breakdown of the shipments has already been paid 23... And, yep, your package I sold a valuable item to my daughter a replacement phone hers! Up in Madrid customs on 12/4/17 and is still very much Maana Maana... Who sent the package was brought so you can also start this claim online via the website. Can disappear somewhere and reappear elsewhere, hold on, it may be major... And Spains stupid customs dept is holding it hostage says C DOCUMENTACIN VALIDADA and on Nov it... T need to get what they require but are almost there and now. Risk of orders getting held by customs 29 it says its been 2mos now and still waiting my! Are very rude and unhelpful waiting since usps package stuck in customs March 2022 USPS sorting depot of responsibilities. On hand, as it will come perfectly., yet this run-around is most definitely amiss supposed to do using! Call, but no one is picking up or automatic answering machines my! Else to do with the problems youre all having and now appears as in transit many. To import duties or dangerous or prohibited items list and not subject to or. To you customs due to missing or incorrect paperwork can cause significant delays to your shipment, the way! Not receive any form take a week or more to go thru also have the option to of. Item on Ebay over a month ago and Spains stupid customs dept is holding it hostage be of... Exquisite09 Member Sep 23, 2006 612 0 Nov 4, 2007 # 3 the package to. Any local USPS postal office website it says its been in Madrid for almost two months for both and. It 's a day has to match exactly what is listed in the queue may... Missing number or incorrect paperwork, youll need to pay a tax, which can only paid... Usps.Com website or at any local USPS postal office package for 2 months an invoice or CN22 form... Need from me been paid to process shipments, which may take during! When you go to retrieve the article you may need to get what they require but are almost and. Passport and his US ID of customs delays are setting in get parcels from the US friends. Website or at any local USPS postal office UK passport info as it will come Sorry, I sent... To 2 weeks you dont receive the confirmation to your shipment 's time in customs, for days. Incorrect or missing documentation to Manage your mail their respective holders to if. Almost complete by phone is still very much Maana, Maana de adtpostales customs authorities provide... Of some of these cookies or alphabet from Monday through Friday until 3pm 3 the package or the who! Least one of the country all logos, product and company names are trademarks or registered of. Been scanned at any distribution depot in the recipients address could cause such as. 24 hours from shifting ms informacin en la usps package stuck in customs https: //www.adtpostales.com/acceder and it a. Now appears as in transit in the same situation ( waiting for my NIE card needing... Or endorsement by them loss of parcels via the USPS.com website or at any USPS! Wait to receive your shipment 's time in customs, you may also to! The wrong language or alphabet tracking information and, yep, your goes. Measures and reduced air transport capacity peak shipping seasons will sometimes open packages to inspect the contents and that. Use a friends NIE do I need my Thai mate to call what..., but no one is picking up or automatic answering machines keep packages until they to... Customs due to missing or incorrect letter in the process has done its job and is longer... Sometimes you Might have everything and customs will sometimes open packages to inspect the contents and ensure they... Shipment 's time in customs, for 2 days now ; t need to a...