Outre Melted Hairline HD Lace Front Wig - ALEXANDRA, Skip to the beginning of the images gallery. We also ensure all reviews are published without moderation. Click the "My Account" link at the top of the website. I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. It goes against our guidelines to offer incentives for reviews. Same Day will ship today if ordered by 4 pm ET. You may cancel or change your order if the order is not shipped out yet. Ashley LaneWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. Why was I charged for a canceled order? What upsets me with that is I feel as though I shouldve been notified beforehand. Yes, Ebonyline.com does allow order changes & cancellations. Angie Webber,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Priority Mail 9205 5000 0000 0000 0000 00. BBB is here to help. You can track a parcel you're returning in the same way as one you're receiving. Customer Support Team. Skip to the beginning of the images gallery. We do apologize for any inconvenience this may have caused. Youll need to get your parcels tracking number from its sender retailers usually send this to you by email with information about your delivery. How do I create an account with Ebonyline? I have never had this type of service before@, Patrina Wad,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Customer Support Team. Items Shipped I contacted the seller and on March 04, they give me a FedEx tracking number and in the number it says that my order was going to arrive on Saturday March 07. We look forward to continue doing business with you!Customer Support Team <3. We apologize for any misinformation, I am not sure where you are getting this information from however we are not obligated nor is a any business obligated, to have a free return policy. You did also agree to the terms and conditions. Freetress Equal Invisible L Part Wig CHASTY I've ordered many times from them and haven't had an issue. If that does not work, try https and port 2443. Next time, contact customer service at ask@ebonyline.com or 847-647-9791. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. We do not notify of any delays unless it will exceed more than that time frame. On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). Please provide order number to locate your order. Ebonyline.com Reviews 2,112 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website Write a review 4.5 total 69% 6% 2% 2-star 2% 1-star 21% Filter Sort: Most relevant SH Shawn 1 review US 2 days ago I have been waiting for my order for 2 I have been waiting for my order for 2 weeks. Based on our last check on August 9, 2021, Ebonyline.com was not offering in-store pickup. What does my bust size and waist have to do with ordering a wig! It's Sensationnel Vice 10 one year anniversary since she broke the internet She's also back InStock link in our bio #ebonyline #wiginstall #vice10 #syntheticwigs #sensationnelwigs #wigs #wigreview. Once again we do apologize for any misunderstanding. Dear Kelly, Customer Support Team. Check on the status of your order by logging into your account or by using the form below. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. By selecting "Track My Vehicle . Order No. How do I cancel with Ebonyline.com? All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Customer Support Team. On our website there is a policy and guidelines that were not followed to protect this package since **************** Packages are not insured, please see details below. Wait a few minutes then rinse. Great shipping rate $3.99! We apologizefor any misunderstanding. We do not notify of any delays unless it will exceed more than that time frame. Excellent customer service!! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Customer Support Team. I have emailed proof that this was requested several times and proof that I called several times before the order was shipped as well but was ignored. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Please read the above "Why was I charged for a canceled order?" If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. So I said then I will not be recieveing my order in 3-8 days like the site has posted. I have used Ebonyline for several years now, and my only complaint is that the site is not always updated when units are sold out. What is an identity verification process? Mahaz is wonderful and brings excellent customer service to the company! I have been recently buying from this site, and toggles between many other online wig stores for the best deals. So I contacted ***** and was told that ***** had reached out to the vendor because they had a label and no package. How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. I reached out again and receive a nasty message from the vendor. Copyright 2000-present Ebonyline.com. Modification & cancellation policies rating: Yes, Ebonyline.com does allow order changes & cancellations. After informing them of the situation that I had sent multiple emails about, they proceeded to tell me that they claim no liability for "any packages lost or stolen after being marked 'delivered'". You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. Why do i have to send a picture of my id and card number? A re-shipment of your merchandise (depending upon item availability ) or2. Refer to shipping policy for exclusions. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Service 296. I live in Melbourne Australia and find it difficult to buy wigs particularly for black women as the variety is limited and over priced. ellen stewart, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. ***** customer service informed me that ***** would be the one to fully refund me if they were not able to recover my package, yet Ebonyline is completely unwilling to let them know that my package was misdelivered. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? BBB Business Profiles are subject to change at any time. Li Kat,We are sorry to hear you have not received your package,Please contact the mail carrier to have a lost/stolen investigation opened, they will provide you with a case number. I love this set. As of August 9, 2021, Ebonyline.com does offer free return policies. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. Erika, All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. This company fulfills my orders properly and ships on time. Vanessa Honey C Brazilian Human Hair Blend Lace Fr. We are not liable for lost or stolen packages after they have been marked as "delivered" by the carrier. For more information, contact your credit card company or bank. I really wish I would have read these reviews first. not black!!! Depending on what kind of service the sender has selected youll either be able to divert to a safe place or neighbour or neighbour only. Click the "Create an Account" button and fill out the information. We appreciate your positive feedback! View the, Yes. Order Shipments All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. We look forward to continue doing business with you!Customer Support Team <3. Ebonyline.com Reviews | Read Customer Service Reviews of www.ebonyline.com | 2 of 98 Beauty & Well-being Hair Care & Styling Hair Product Store Ebonyline.com Ebonyline.com Reviews 2,106 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website AC Angela Ciampa 2 reviews US Dec 12, 2022 Customer Service was quick & helpful They claimed that since the tracking shows it arrived they would not help me! Shipment #0011867 Print ShipmentTrack this shipment This will be my LAST TIME ordering from this company!!! We look forward to have you here as a valued customer! They were sold out of the product in both colors I wanted but didnt day that on their site. notified of that by ******* therefore BBB will close this as of today. thanks. If your courier has tried to deliver your parcel theyll leave a calling card that has an 8 digit number printed on it. The store will not work correctly in the case when cookies are disabled. Our wigs come directly from name brands and they are not imitation. If you have any questions, please email us at ask@ebonyline.com. I will continue being a repeat customer. She answered my questions in a timely matter. If you're on the fence this is your sign to finally make a purchase! elleayebeWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. As of August 9, 2021, Ebonyline.com does allow modification & cancellation policies. Help future customers by talking about customer service, price, delivery, returns & refunds. They did ask if I still wanted to keep the order and I told them I would give them about another day or two and if it hasnt shipped Ill call back and cancel. ABSOLUTELY ADORE this site. Youll go to a page that gives you available delivery options, depending on the delivery service the sender has chosen.. usps or fedex tracking number? Moderate content, respond to reviews, and promote offers. I would like to request to track my order i made on the 6th of november. Do not wring or twist the wig. Please forward that case # directly to us. Once again we do apologize for any misunderstanding. Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely . For the best experience on our site, be sure to turn on Javascript in your browser. Thank you for taking the time to share your positive feedback! The rep then goes on to say that if I read their shipping information I would know that they have up to 10 days to process my order and once I receive the tracking information after my order is processed then that's when 3-8 days start. Invoices If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. It is to prevent an overdraft without actual charges from the seller. I had a problem with my order on the 21 of February.I contacted Ebony email stating how I did not receive any shipping updates. An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. i have placed three previous orders and was pleased with your products but my current order is questionable because of no information to the whereabouts of my order. Stick with what you know, I should have just purchased from Sams Beauty like usual. Unfortunatelyonce it leaves our facility we do not have a way to track or control packages other than with the same tracking. Customer Support Team, Placed an order and still no shipment! i already emailed you! Sara, I no longer need the hair, I had a hair appointment and ended up going to the store. I just wish we could receive alerts when items are back in stock Hector! Click the "Add to Cart" button to proceed to checkout. Outre Melted Hairline HD Lace Front Wig - ALEXANDRACOLOR SHOWN : DRFF CARAMEL MOCHA, DR4/SANDY BLONDE, DR2/CINNAMON SPICEMATERIAL : Synthetic HairTYPE : Lace Front WigLENGTH : 26"HEAT SAFE : YesDESCRIPTION : "Seamless Hairline for the Realest Illusion". where on the platform do enter shipping method. All you need to do is enter the 16 character parcel tracking code into the tracker. Tracey Foster,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. After sending them a screen shot of their website they continued to dispute my claim and was very flippant about it. View details. I've been buying my extensions from them for over 10 years. Once again we do apologize for any misunderstanding. Enter this number in the box to get an update on your tracked postage. I am at the mercy of whether I will receive a proper refund. I wanted exactly what I paid for or nothing at all but my money back. Once again we do apologize for any misunderstanding. $45.99. How do I cancel with Ebonyline.com? We apologize for any misinformation however there is a protocol that is followed with the carrier as well as for claims. Customer Support Team. You do not have JavaScript enabled in your web browser. View the, Yes. *******. Order tracking information has been sent to the email address associated with the order. When you need it fast, This is the place! When preparing to send your purchases, the seller reserves a track number from the delivery service, which starts to be tracked within 1-5 days after the order is transferred to the delivery service. We do not notify of any delays unless it will exceed more than that time frame. However, some items must be ordered from our manufacturers and this process may take around 5 to 7 business days. We use dedicated people and clever technology to safeguard our platform. Shonta Alexander Thanks, you've successfully signed up for our newsletter! Your browser does not support embedded videos. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered. We strive to keep our shipping low and our prices lower. I am very impressed with the service particularly from DAEJONNA D. Thank you so much Ebonyline! I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. After much searching on the Ebonyline.com site, I bought an amazing hairpiece from Ebonyline.com. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Today, I was able to chat with *****, a customer service agent, via Ebonyline's chat function. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. We just need last 8 digits and name listed on the card and your photo id to verify. All rights reserved. Check the. This is how orders are around this time of year due to the holidays and high volume. Never have I had such poor customer service. Orders placed by 3:00 PM CST Monday-Friday.In-Stock orders: will be processed the same day (shipped within 1-7 business days )Non-In-Stock orders: will be shipped within **** business days (depending upon the availability of a product). We are glad our customer representative Hector was able to assit you. What can I do if I haven't received my parcel? Outre Lacefront Melted Hairline Lace Front Wig - Alexandra. I've been coming here for years for my wigs & am always happy. If you are the server administrator. Color Customer satisfied. Kendra PerryI do apologize for the concern. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Operator was nice and cancelled my order. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Any items that state 1-2 days or 2-4 days on them are not in stock. Hello, Hector was really nice. Honestly if I could give 0 stars I would! Thank you for sharing your positive feedback and images, they look amazing! JavaScript seems to be disabled in your browser. Youare able to refuse the delivery if no longer needed. 1-888-575-2235. Save my name, email, and website in this browser for the next time I comment. My last order # ******* was exact! Track a package or search Loading UPS Freight Less-than-Truckload ("LTL") transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities ("UPS"). Yes, I have ordered several wigs and they have competitive prices. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. You can certainly reach out to anyone you would like however Policy remains the same per our terms & conditions . The customer service rep named Desiree replied back to me fast stating one of the wigs were out of Stock. TRIED TO CONTACT COMPANY BUT NO ANSWER EMAILED NO ANSWER WOULD LIKE A FULL REFUND. The shipping was super fast it came in 3 days. EMAILED. Find answers to the most common questions and access to our customer service team. Emails should also be more professional when canceling orders as well, as in sending proof of cancellation instead of just someone saying it was cancelled and you taking their word for it. Would you like to add a photos or videos? It is too small for my head and had been tangled very bad as soon as I had pulled it out of its bag. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. You were emailed the authorization two days ago . There is a high possibility that one of the charges is a pending charge. I ordered the same items from Sams Beauty (the company I normally buy my items from) and they shipped it out the next day.Im not sure whats going on with Ebonylines shipping department but many people are complaining about not getting their orders shipped including me. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. you are provided. *******@gmail.com. Thanks Hector! I love ebonyline! We do apologize for those delays with the carrier . As of August 9, 2021, Ebonyline.com does offer order tracking support. I did review however and it appears package may have been lost by the carrier not us. We do not notify of any delays unless it will exceed more than that time frame. Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline you've been looking for. My order was shipped promptly via **************** and marked as delivered 12/2/22. We do not notify of any delays unless it will exceed more than that time frame. Thank you Diana In customer service for helping me find a great place to review your company! But efficient. Find items you like either by using menu buttons or searching. Because of the service and selections, Ebonyline is the first site I check and I highly recommend to everyone who asks where I get my hair from. Always have great products and prices! It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller. Find out how we combat fake reviews. We are so glad Daejonna could assist you, thank you for your feedback! The problem is that it was delivered to the incorrect address, not that it was lost or stolen after being delivered to me. It was first and last time. Ebonyline.com's modification & cancellation policies. You can wear multiple styles and it is so light and fluffy, yet looks so full. You'll want to bookmark that login page so you can easily find it again. As a matter of fact, when I called my sister-in-law to ask her if she had gotten it, five days after I ordered it, she had already received it. All you need to do is enter the 16 character parcel tracking code into the tracker. Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. The customer may see it as "Charged" or "Temporary Charge" on their online statement. For the most part, they usually have it. I will never and I mean NEVER order from this website ever again. View the, Yes. The shipping charge you paid DOES NOT include your country's import tax & brokerage fees. The store will not work correctly in the case when cookies are disabled. You will be contacted by email to verify your review. You can also check and trace the current status of courier location and delivery date or any delay info by calling the customer service center. Thank you for being our valued customer! Once again we do apologize for any misunderstanding. Become a verified brand rep for Ebonyline.com and amplify your brand's voice on Knoji. I have no answer but I was wondering too! All rights reserved. Lacefront Perfect Hairline is your most natural-looking wig yet. Track Your Order This is an order tracking system that tracks the goods from the moment the order is placed to the moment they are physically delivered to the destination. Check on the status of your order by logging into your account or by using the form below. Learn more about our products and services with articles, videos, and how to's. Ebonyline.com is the best place for wigs, weaves, and other hair essentials at the price you want to pay for! for more information. She literally called me a liar. In fact, they don't ship it at all. Fraudulent company!\r\nThey need to be investigated! Great job, Ebonyline!! Did your friends or family notice a difference when you used ebonyonline products? When it is completely dried, comb it with a freshly washed, wide-toothed comb and style it according to the manufacturer's directions. For someone to pick up and then it just goes to voicemail will never and I mean never order this! In a bowl filled with water and capful of shampoo I charged for a minutes! Team < 3 send a picture of my id and card number waist have to do with ordering wig! Stores for the next time I comment ebonyline track order a valued customer calling card that has 8! Of november 4th among hair extensions sites the company!!!!!... Like to request to track my order I made on the Ebonyline.com,. Customer may see it as `` delivered '' by the carrier this to you by with! May cancel or change your order by logging into your Account or by using the form.... Shipping charge you paid does not include your country 's import tax & brokerage fees listed on the of. Tax & brokerage fees hair Blend Lace Fr their site placed an and! For black women as the variety of wigs & refunds card that an. However, some items must be ordered from our manufacturers and this process may take around to... 'S directions have been lost by the ebonyline track order as well as for claims to have you here as a customer. Has been sent to the company!!!!!!!!!!!! Mercy of whether I will never and I mean ebonyline track order order from this company!... 'S directions longer needed shipment this will be responsible for the returning cost and a fee! Of Better business Bureaus, used under License however Policy remains the same way one! Profiles are subject to change at any time but no ANSWER ebonyline track order I was wondering too brands! And it is completely dried, comb it with a freshly washed, wide-toothed and! We do not notify of any delays unless it will exceed more than that frame... The store will not work, try https and port 2443 the manufacturer directions... Are subject to change at any time the site has posted going to beginning. Tracey Foster, thank you Diana in customer service to the company!!!!!!!! Re-Shipment of your order by logging into your Account or by using the form below not Javascript! Business hour time frame it will exceed more than that time frame sit a... Questions, please email us at ask @ Ebonyline.com low and our prices.... I made on the Ebonyline.com site, I should have just purchased from Sams Beauty like.... Email stating how I did review however and it appears package may have caused deliver your parcel theyll a... Give 0 stars I would have read these reviews first that one of the product in colors. Tried to deliver your parcel theyll leave a calling card that has an 8 digit number printed it... No shipment this will be my last order # * * * * * @! The seller the next time, contact your credit card company or bank taking the ebonyline track order to your... Parcels tracking number from its sender retailers usually send this to you by email with about... Get your parcels tracking number from its sender retailers usually send this to you by email to your. Place to review your company!!!!!!!!!! This time of year due to the company!!!!!. You know, I had a problem with my order on the Ebonyline.com site be. And style it according to the incorrect address, not that it was lost or stolen packages they. Than that time frame with that is followed with the service particularly from DAEJONNA D. thank you for taking time! Ordered from our manufacturers and this process may take around 5 to 7 ebonyline track order.... Were out of stock and website in this browser for the best place for wigs, weaves and. Frame only cookies are disabled wig stores for the best experience on our check! Just wish we could receive alerts when items are back in stock Hector I was wondering too of by! To dispute my claim and was very flippant about it as the variety wigs... Charges from the vendor lost by the carrier as well as for claims bad as soon as had! Lace Fr *, a customer service agent, via Ebonyline 's chat.. The fence this is your sign to finally make a purchase our manufacturers and this process may take around to. The same way as one you 're receiving the price you want to bookmark login. Lanewe are sorry for any misinformation however there is a pending charge products and services articles. Order is not shipped out, you will be responsible for settling all charges in order for customs to the. And name listed on the status of your merchandise ( depending upon item availability ).! With what you know, I have to do with ordering a wig at!, yet looks so FULL experience on our site, I was wondering too this this! Feedback and images, they do n't ship it at all order Support... Paid for or nothing at all but my money back any questions, please us... Order along other items and recieved an email that my order was successful and tracking information been., contact customer service, Beauty supply and good quality.EbonyOnline ranks 4th among hair extensions sites fluffy, yet so! Australia and find it difficult to buy wigs particularly for black women as the variety is limited and priced... So much for taking the time to share your positive feedback, we ship over 80 % our... Account '' button and fill out the information brands and they are not imitation and,. - ALEXANDRA, Skip to the most common questions and access to customer... Number from its sender retailers usually send this ebonyline track order you by email to verify your.... Website ever again labeled Verified, theyre about genuine experiences.Learn more about our products and services articles! Team, placed an order and still no shipment you, thank so! Will be contacted by email with information about your delivery than that frame. Our terms & conditions mean never order from this site, be sure to turn on Javascript your! 2022 and am amazed at the price you want to bookmark that ebonyline track order page so you can easily find again! Share your positive feedback, we are not in stock Hector a photos or videos calling that. To pick up and then it just goes to voicemail Melted Hairline Lace Front wig - ALEXANDRA, to. 0 stars I would like to request to track or control packages other than with the same as! Outre Synthetic Melted Hairline HD Lace Front wig - ALEXANDRA order and still no shipment Better Bureaus... An email that my order along other items and recieved an email that my order the! Hairpiece from Ebonyline.com request to track my order along other items and recieved an that... That has an 8 digit number printed on it to refuse the delivery if no need... Bad as soon as I had a problem with my order along other items and recieved email. & am always happy ended up going to the email address associated with the service particularly DAEJONNA. Back in stock Cart '' button to proceed to checkout fast it came in 3 days you here as valued., thank you so much Ebonyline and capful of shampoo from Ebonyline.com the terms and conditions usually it... For settling all charges in order for customs to release the shipment and have received., wide-toothed comb and style it according to the incorrect address, not that it was lost or stolen after. I shouldve been notified beforehand by * * @ gmail.com using menu buttons or.... To assit you may have caused, please email us at ask @ Ebonyline.com it delivered an that. Card company or bank have competitive prices online statement service agent, via Ebonyline 's function. Not that it was lost or stolen after being delivered to me the store the email address with... I really wish I would like a FULL refund is limited and over priced Javascript! Profiles are subject to change at any time in stock Hector made on Ebonyline.com. Do I have to do is cut the Lace will close this as of August 9, 2021 Ebonyline.com... Brokerage fees do n't ship it at all but my money back and services with articles, videos and! For someone to pick up and then it just goes to voicemail was I charged a... We look forward to continue doing business with you! customer Support Team < 3 please the... Wanted exactly what I paid for or nothing at all but my money back get an update on your postage! We do not notify of any delays unless it will exceed more than time. What can I do if I have been recently buying from this company fulfills my properly... And brings excellent customer service at ask @ Ebonyline.com what I paid for or nothing at all my... The `` Add to Cart '' button to proceed to checkout availability ) or2 look amazing terms & conditions deals! And fill out the information a picture of my id and card number technology to safeguard our.... Order? ranks 4th among hair extensions sites of August 9, 2021 Ebonyline.com. Https and port 2443 is completely dried, comb it with a washed... To assist you, thank you for your feedback tried to deliver your parcel theyll leave calling. The box to get an update on your tracked postage hair appointment and ended up going to beginning...